📢 HIRING: Epic Cheers Consultant / Analyst (Campaigns)
Experience:-10+ Must
📍 Location: Remote
Employment Type:- C2C
📅 Contract Duration: 6–12 Months
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🚨 Mandatory Requirement: Active Epic Cheers Certification (No Lapse)
We are looking for an experienced Epic Cheers Consultant/Analyst with strong hands-on experience in campaign configuration, build, execution, and optimization to support healthcare CRM and patient engagement initiatives.
🔹 Key Responsibilities
Design, build, test, and execute Epic Cheers campaigns.
Configure campaign rules, profiles, workqueues, scripts, contact types, and decision trees.
Support patient outreach campaigns for preventive care, screenings, appointment access, and service lines.
Analyze business workflows and translate requirements into Epic Cheers configurations.
Support Epic implementations, upgrades, testing, go-live, and post-go-live optimization.
Collaborate with clinical, marketing, call center, and IT teams.
Develop campaign documentation, build documents, and user tip sheets.
Coordinate with Epic teams, including MyChart, Cadence, Prelude, CTI, and Reporting.
🔹 Required Qualifications
Active Epic Cheers certification with no lapse.
Proven hands-on experience building and executing Epic Cheers campaigns.
Experience supporting Epic implementations, upgrades, or optimizations.
Strong understanding of healthcare CRM, patient engagement, and call center workflows.
Excellent communication and stakeholder collaboration skills.
Ability to work independently in a consulting environment.
🔹 Preferred Qualifications
Experience implementing new or replacement CRM campaigns.
Additional Epic certifications or experience with MyChart, Cadence, Prelude, CTI, or Reporting.
Previous healthcare IT consulting experience.
📩 Interested candidates: Please share your updated resume and confirm your active Epic Cheers certification.
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