*Possible convert to hire after 1 year
Senior ServiceNow Security Administrator with BTP IAS
COMPANY DESCRIPTION
ROLE: Senior ServiceNow Security Administrator with BTP IAS Security
REQUIREMENTS:
ServiceNow Administration
ServiceNow Certified System Administrator (required)
3-7 years of hands-on ServiceNow administration experience in multi-instance environments (cloud and on-prem)
Experience managing self-hosted ServiceNow instances (required)
Experience managing Update Sets, configuration migration, and instance clone activities
Strong understanding of user, group, and role administration, including security best practices
Basic working knowledge of integration concepts, MID Servers, credentials, and secure connection principles
Experience supporting customer onboarding for external API connectivity (setup only; not development)
Familiarity with ITIL processes and ServiceNow governance standards
ITIL Foundation certification (preferred)
Experience with ServiceNow CMDB administration (preferred)
Experience administering and maintaining an on-premise ServiceNow instance (preferred)
Strong documentation and communication skills to support cross-team collaboration
Identity & Access Management (BTP IAS Security)
Hands-on experience with SAP BTP Identity Authentication Service (IAS) and Identity Provisioning Service (IPS) (required)
Experience managing identity and access within security boundary environments (e.g., IL4, IL5) (required)
3+ years of experience with identity federation, SSO, and enterprise authentication protocols (SAML, OAuth, OIDC)
Strong knowledge of user lifecycle management, role-based access control (RBAC), and least-privilege principles
Understanding of segregation of duties (SoD) concepts and access governance frameworks
Experience with identity and access management (IAM) platforms (SAP IDM, BTP IAS/IPS, or similar)
Deep understanding of security policies, standards, and compliance requirements in high-security environments
Experience integrating enterprise applications with centralized identity services
Knowledge of security compliance frameworks (NIST 800-53, FedRAMP, DoD IL5)
Preferred Certifications
Security+ or equivalent security certification
SAP BTP certification
ServiceNow Security Operations or other advanced ServiceNow certifications
RESPONSIBILITIES:
ServiceNow Platform Administration
Perform daily administration and operational maintenance of ServiceNow instances (cloud and on-prem)
Manage Update Sets to migrate configuration changes across instances
Coordinate and perform system upgrades, patches, clones, and environment sync activities
Manage user accounts, groups, roles, and permissions in alignment with governance and security policies
Support customer onboarding for secure external API connectivity by:
o Creating and managing integration user accounts
o Assigning secure roles and permissions
o Maintaining and rotating API credentials and secrets
Monitor and maintain platform performance, stability, and compliance
Ensure configuration alignment and synchronization between cloud-hosted and on-prem ServiceNow environments
Support administration of CMDB data integrity where applicable
Maintain accurate documentation of administrative procedures, update sets, migrations, and API access workflows
Provide Level 2/3 support for configuration, user access, instance performance, and basic integration onboarding
Collaborate with Developers and Architects to escalate and resolve complex technical issues
Participate in governance, audit, and compliance activities
Stay current with ServiceNow releases and recommend opportunities to leverage new platform capabilities
Provide training or guidance to end users and stakeholders on platform changes as needed
Identity & Access Management (Primary Ownership)
Own and manage the integration between ServiceNow and SAP BTP IAS/IPS for centralized identity management within NS2 security boundaries
Design, implement, and maintain user provisioning and deprovisioning workflows across ServiceNow and connected SAP cloud platforms
Administer end-to-end user lifecycle activities, including onboarding, role assignment, access modification, and deprovisioning
Implement and enforce role-based access controls (RBAC) aligned with security policies, compliance requirements, and least-privilege principles
Configure and maintain identity federation and SSO between ServiceNow and enterprise identity providers (e.g., SAP BTP IAS, Okta, Microsoft Entra )
Lead access reviews, certification campaigns, and audit activities to ensure compliance with IL5 security requirements
Monitor, identify, and remediate access control gaps, security vulnerabilities, and policy violations within ServiceNow
Collaborate with Security Application Specialists to ensure consistent access governance across all enterprise platforms
Maintain security documentation including access control matrices, integration architecture, and compliance evidence
Implement and manage automated security controls, access policies, and compliance monitoring within the NS2 security boundaries
Serve as subject matter expert for ServiceNow security and BTP IAS integration questions
Participate in security incident response and remediation activities related to identity and access management
WORK EXPERIENCE:
3-7 years of experience as a ServiceNow Administrator
3+ years of hands-on experience with SAP BTP IAS/IPS administration and integration
Proven experience managing self-hosted ServiceNow instances in high-security environments (IL4/IL5 or FedRAMP High)
Proven experience managing Update Sets, configuration migration, and multi-instance synchronization
Hands-on experience with user/role/group administration and security controls
Experience supporting customers with secure API onboarding and access management
Experience working with ITIL processes and platform governance
Strong experience in user provisioning, role design, and enterprise access governance
Experience integrating ServiceNow with external identity providers and SAP cloud platforms
Experience with identity federation, SSO configuration, and authentication protocol implementation
Demonstrated ability to work within DoD or Federal high-security environments
Strong collaboration and communication skills, working effectively with both technical and non-technical stakeholders
Experience supporting security audits, compliance reviews, and access certification campaigns
QUALIFICATION:
Minimum 4-year University degree or equivalent work experience
English: Fluent
Travel: 0-10%
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: sharpdec
- Position Id: 52363
- Posted 5 hours ago
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