IT Program Manager III

Job#: 3043767

Job Description:
IT Program Manager III

Location: Charlotte, North Carolina (Hybrid)

Duratioon: 12 months

Role Overview

This position is for an IT Program Manager responsible for the planning, coordination, and delivery of defined deliverables, which require engagement from multiple teams. The role involves communicating work objectives, managing risks, ensuring compliance with standards, and providing end-to-end visibility into the health of deliverables. The objective is to ensure execution and delivery meet client expectations in terms of functionality, quality, timeline, and cost.

Key Responsibilities

• Plan and coordinate the delivery of projects and dependencies across multiple teams.
• Coordinate and facilitate routines such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates.
• Facilitate dependency management, risk management, and the removal of impediments for defined deliverables.
• Promote and facilitate communication and collaboration across organizations to support deliverable completion.
• Gather and provide status updates on deliverables, risks, issues, and schedules to stakeholders and leadership.
• Ensure execution is aligned with deliverable requirements by working with the sponsor and stakeholders.
• Guide projects through all phases, ensuring required standards and processes are followed.
• Develop and manage the project plan, and ensure required tracking systems are kept updated.
• Identify, assign, track, escalate, and resolve issues.

Required Qualifications

Experience: 10+ years of end-to-end project and change management experience.

Technical Skills:

• Experience in release management, problem management, and incident management.
• Hands-on experience with Change Manager for handling and reviewing changes.
• Work experience with BMC Remedy and ServiceNow tools.
• Experience in project document review.
• Hands-on experience with the JIRA tool.
• Understanding of Agile Scrum and Kanban processes.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel).

Preferred Qualifications

• Experience with Co-pilot, Automation, and Integration.
• Agile Scrum Master experience.
• A Bachelor's degree.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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