Director of Enterprise Solutions-NetSuite

THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN HUDSON, MA

NO H1S OR 3RD PARTIES.

Summary: The Director of Digital Enterprise Solutions is responsible for leading the design, implementation, and continuous improvement of enterprise platforms that enable our global business operations to scale efficiently. This role focuses on improving business productivity, decision-making, and operational efficiency through the effective use of ERP, digital platforms, and practical AI capabilities.

This is a newly created role that blends enterprise systems leadership with a forward-looking approach to AI-enabled automation, analytics, and decision support. The role partners closely with global business leaders, IT teams, and external vendors to ensure solutions are pragmatic, secure, and aligned with measurable business outcomes.

This role is critical to advancing how we operate globally - moving beyond system implementation toward intelligent, data-driven, and AI-enabled ways of working that improve efficiency, scalability, and business performance.

Duties and Responsibilities include the following. Other duties may be assigned.

<>Enterprise Solutions & Digital Transformation

·         Lead the strategy, architecture, and execution of enterprise solutions supporting global finance, supply chain, operations, and sales functions.

·         Translate business requirements into scalable, integrated digital solutions that improve efficiency and data-driven decision-making.

·         Establish enterprise solution standards, architecture principles, and best practices.

·         Partner with global stakeholders to drive adoption, change management, and continuous improvement.

<>ERP & Core Business Systems

·         Own the optimization and evolution of NetSuite ERP across Financials, Supply Chain, Order-to-Cash, Procure-to-Pay, and Inventory.

·         Ensure ERP processes are standardized where appropriate while supporting regional business needs.

·         Drive process simplification, automation, and data quality improvements to support analytics and AI use cases.

<>AI & Intelligent Automation

·         Identify and prioritize opportunities to apply AI and intelligent automation to enterprise processes such as forecasting, demand planning, finance operations, supply chain optimization, and sales enablement.

·         Lead the adoption of AI-assisted capabilities embedded in ERP, analytics, workflow automation, and collaboration platforms.

·         Partner with business leaders to define clear AI use cases, success metrics, and governance models.

·         Ensure responsible deployment of AI solutions with appropriate controls for data quality, security, compliance, and explainability.

·         Monitor emerging enterprise AI technologies and translate them into practical, scalable business applications.

<>Digital Platforms & Analytics

·         Leverage Microsoft Power Platform, Power BI, Dataverse, and related tools to enable low-code automation and actionable insights.

·         Collaborate with data and IT teams to ensure enterprise data models support advanced analytics and AI consumption.

·         Oversee integrations across enterprise platforms using APIs, middleware, and iPaaS solutions.

Supervisory

·         Provide technical oversight during development, testing, and deployment phases.

·         Manage ERP and Digital Transformation teams, including hiring, training, and developing employees, as well as identify opportunities to increase knowledge and improve quality

·         Maintain staff performance results by counseling and disciplining employees; planning, monitoring, and appraising job performance results, conducting annual reviews and making salary adjustment recommendations

<>Leadership & Stakeholder Management

·         Act as a trusted advisor to business leaders on digital, ERP, and AI-enabled solutions.

·         Manage external vendors, system integrators, and technology partners.

·         Lead cross-functional initiatives and influence without direct authority in a global, matrixed organization.

Core Competencies:

Service Focus - Place emphasis on enhancing the customer experience. Each employee must seek the best way to directly and indirectly enhance the experience with our customers and partners. We must understand their needs and help solve their problems. If we improve internal processes with ideas of Kaizen, this will result in more customer loyalty and better partner relationships

Accountability – Be responsible for one''''s own performance & development and take full ownership of opportunities, issues, and problems that may arise. We must be responsible to improve ourselves by setting individual learning goals that will enhance our knowledge and skills required to not only grow ourselves but also the company.

Collaboration & Teamwork - Practice teamwork at all times to achieve mutual goals for the benefit of everyone in the company. We will work collaboratively and share information with each other to achieve mutual goals for the benefit of all employees. It is only by working as a team that we will be able to propel the company to new heights for the benefit of every member of the Group.

Adaptability - Demonstrate the ability to adapt when external/Internal influences affect our current situation. As our market environment evolves, we must always be flexible to change and strive to continuously develop our own ideas to meet the demands and challenges of our industry.

Functional Competencies:

Information Seeking - Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future.

Organizational Savvy - Are able to gather and accurately assess information related to the organization’s formal and informal communication channels and power                               relationships.

Business Acumen - Make sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.

Deliberative Decision Making - Can gather, consider, and evaluate all relevant information to make logical conclusions before being moved to action

Required Qualifications

·         7+ years of experience in enterprise applications, solution architecture, or digital transformation roles.

·         Strong hands-on experience with ERP platforms; NetSuite experience strongly preferred.

·         Demonstrated experience implementing process automation, analytics, or AI-enabled features in enterprise environments.

·         Ability to evaluate, adopt, and operationalize AI capabilities in real-world business applications.

·         Experience with system integrations, APIs, and enterprise data flows.

·         Strong business acumen with the ability to translate operational needs into scalable digital solutions.

·         Excellent communication and stakeholder management skills in a global environment.

Deep AI research or data science expertise is not required; however, candidates must demonstrate the ability to lead AI adoption within enterprise applications.

Preferred Qualifications

·         Experience with AI copilots, intelligent automation, or embedded AI in ERP or BI platforms.

·         Familiarity with Microsoft Azure, Power Platform, or enterprise analytics ecosystems.

·         Experience supporting manufacturing, supply chain, or global operations environments.