Masterapp Labs
Masterapp Labs

IT Business Relationship Manager

Hybrid in Richmond, VA, US • Posted 2 days ago • Updated 2 days ago
Contract Corp To Corp
Contract Independent
Contract W2
12 Months
No Travel Required
Hybrid
$55 - $65/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • SDLC
  • Agile Methodology

Summary

Job Title: IT Business Relationship Manager
Location: Richmond, VA, (Hybrid)-Onsite 2 days a week with 3 days remote
Position Type: Contract
Interview Mode: 1st round MS Teams & 2nd round In-person

Position specific responsibilities and duties will include, but not limited to:

  • Meeting with and communicating directly with Agency leadership up to the Executive level on a routine basis.
  • Working closely with IT leadership to ensure successful and continuous delivery of all products and services by ITD.
  • Assigned to partner with Districts to act as a point of focus / resource for IT management, escalations, and coordination.
  • Partner with business and Enterprise Architecture to identify product lines, then develop and maintain a multi-year business capability roadmap.
  • Responsible for building and maintaining relationships with assigned business partners.
  • Interfacing with project managers, service and operations managers to coordinate work, prioritize requests, and manage escalations for assigned Divisions.
  • Identifying opportunities for new services, service improvements, and technical innovation to meet business needs.
  • Overseeing the management of business partner expectations as related to ITD engagement and service or product delivery.
  • Managing escalations related to technology procurements, projects and service delivery requests.
  • Identifying, championing, and communicating customer needs.
  • Consult and collaborate with ITD teams managing production operations and the strategic direction for systems owned by assigned business partners.
  • Support continued compliance with VDOT and VITA policies, standards, and guidelines.

Desired Skills to Partner with Districts:

  • Bachelor's degree or six (6) years or more of related experience. (6yrs)
  • Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements. (5yrs)
  • Strong communication skills in writing, speaking and presenting with leadership of all levels. (10yrs)
  • Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. (10yrs)
  • Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers. (10yrs)
  • Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. (10yrs)
  • Ability to connect strategy to execution; Strategic thinker. (10yrs)
  • Experience in Product Line planning, development and management. (10yrs)
  • Understanding of VDOT's Organization Structure to include Districts and Central Office.
Required/Desired Skills
Skill
Required /Desired
Amount
Actual Years of Experience
Bachelors degree or six (6) years or more of related experience in a role within Information Technology.
Required
6
 
Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements)
Required
5
 
Strong communication skills in writing, speaking and presenting with leadership of all levels.
Required
10
 
Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power.
Required
10
 
Skilled at conflict negotiation and resolution; Experience dealing with difficult customers/being comfortable in uncomfortable situations.
Required
10
 
Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions.
Required
10
 
Ability to connect strategy to execution; Strategic thinker.
Required
10
 
Experience in Product Line planning, development and management.
Required
1
 
Understanding of VDOT's Organization Structure, how VDOT and VITA interact.
Desired
3
 
BRMP Certification
Highly desired
 
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91091585
  • Position Id: 2319-37720-1792425322
  • Posted 2 days ago
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