IT Systems Analyst

Job Title: IT Systems Analyst
Location: York, PA
Type: Direct Hire
Contractor Work Model: Onsite

Overview
System One is seeking a highly analytical and collaborative IT Systems Analyst to join our client's team in York, PA. This role serves as a vital link between business operations and the Information Systems department. The successful candidate will blend business acumen with technical mastery-specifically in SQL and database management-to ensure the organization's ERP and business applications are optimized, reliable, and capable of supporting long-term growth.

Responsibilities

• ERP & Application Management: Oversee the health of the organization's ERP system, managing everything from daily technical support and "break/fix" troubleshooting to the planning and execution of system patches and upgrades.
• Business Process Partnership: Work directly with department heads (Sales, Finance, Operations) to identify operational gaps and translate business requirements into technical functional specifications.
• Database Oversight: Monitor database performance to ensure maximum uptime and data integrity; develop and execute SQL queries to support troubleshooting and business reporting needs.
• Technical Liaison: Collaborate with external third-party developers to implement system customizations and integrations while maintaining strict adherence to performance and security standards.
• User Training & Documentation: Create and maintain comprehensive documentation for system workflows and configurations while providing hands-on training to empower end-users.
• Compliance: Ensure all system activities and configurations comply with internal policies and industry standards for data security.

Required Qualifications

• Education: Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.
• Professional Experience: 3+ years of experience supporting ERP systems within a business environment, including a strong grasp of cross-departmental business processes.
• Technical Expertise:
• Advanced proficiency in SQL and relational database concepts.
• Experience with ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics).
• Knowledge of data migration and system integration best practices.
• Core Competencies: Strong problem-solving skills, excellent verbal/written communication, and the ability to manage multiple priorities independently.
• Preferred Skills: Experience with Infor Visual Manufacturing ERP, BI/reporting tools, or project management for system implementations.
• Travel: Ability to travel 10% or less via car, air, or rail.

System One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #706-IT York