Validation / Site MES IT Coordinator

Job Title: Validation / Site MES IT Coordinator
Location: Greenville, NC (Onsite)
Duration: Contract 
Experience: 8+ Years

Job Summary
We are seeking an experienced Site MES IT Coordinator to support Manufacturing Execution System (MES) implementation, production support, and post-go-live operations at a manufacturing site. The ideal candidate will have strong experience with Werum PAS-X, MES implementation, Hypercare support, manufacturing operations, and process re-engineering while coordinating with business, IT, quality, validation, ERP, and offshore delivery teams.

Key Responsibilities
Serve as the primary site-level IT coordinator for MES implementation and production support.
Coordinate end-to-end MES project lifecycle including requirements gathering, design, testing, deployment, Hypercare, and steady-state support.
Work closely with Manufacturing, Operations, Quality, Validation, MSAT, Global MES, ERP, Infrastructure, vendors, and offshore teams.
Support MES business process re-engineering and align site processes with global MES standards.
Gather and document business requirements, process gaps, user feedback, and local manufacturing constraints.
Coordinate site readiness activities including infrastructure, user access, scanners, printers, terminals, shop-floor devices, and interfaces.
Support UAT, integration testing, validation activities, issue resolution, and compliance documentation.
Manage MES incidents, production support tickets, escalations, and root cause analysis.
Coordinate L2/L3 production support after go-live and ensure minimal disruption to manufacturing operations.
Develop SOPs, work instructions, user guides, training materials, and support documentation.
Drive continuous improvements by identifying recurring issues, process improvements, and training needs.
Required Skills
Strong experience with Manufacturing Execution Systems (MES)
Hands-on experience with Werum PAS-X
Production Support
Hypercare Support
Site Operations
Manufacturing Process
Process Re-engineering
MES Implementation
Manufacturing IT
Incident & Problem Management
Requirements Gathering
User Acceptance Testing (UAT)
Validation Support
Documentation & SOP Creation
Cross-functional Coordination
Preferred Skills
Pharmaceutical or Life Sciences Manufacturing
ERP Integration
CSV (Computer System Validation)
Quality Systems
Healthcare domain experience is a plus
Education
Bachelor''s degree in Engineering, Computer Science, Information Technology, Life Sciences, or related field.
Must Have Skills
Manufacturing Execution System (MES)
Werum PAS-X
Production Support
Hypercare
Site Operations
Manufacturing Process
Process Re-engineering