Description:
Job Title: Atlassian Jira Cloud Admin
Location: Phoenix, AZ, New York, NY or Sunrise, FL - Onsite
About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest
growing digital technology services and consulting companies. Since its inception, our innovative
team members have been solving the most complex business, and IT challenges of our global
clients.
Job Description:
As a Jira Cloud Administrator Contractor, you will play a key role in supporting enterprise Agile tooling ecosystem. You will configure and optimize Jira Cloud to meet the needs of diverse Agile teams across technology, product, and business functions. This role is ideal for a hands-on Jira expert who understands large-scale governance, enterprise security, and complex workflow design in a regulated environment.
Key Responsibilities:
Administer and configure Jira Cloud (Software and Service Management) and Confluence Cloud environments for multiple lines of business.
Partner with Product Owners, Scrum Masters, Release Train Engineers and Software Engineers to implement Jira structures aligned with Scaled Agile Framework (SAFe) and enterprise Agile standards.
Manage user access, roles, and permissions through Atlassian Access and SSO integrations with identity platforms.
Required Experience:
5+ years of experience as a Jira Administrator (including Jira Cloud) in a large enterprise environment.
Strong understanding of Agile, Scrum, and SAFe frameworks.
Proficient in JQL, workflow automation, and project configuration.
Hands-on experience with Atlassian Cloud administration, including user management, permission schemes, and global settings.
Experience in governed or regulated environments (e.g., financial services, banking, or fintech).
Preferred Qualifications:
Atlassian certifications such as ACP-120 (Jira Administration for Cloud) or ACP-620 (Managing Jira Projects in Cloud).
Familiarity with ScriptRunner, Automation for Jira, and Jira Service Management.
Experience integrating Jira Cloud with data analytics and reporting tools (e.g., PowerBI, Tableau).
Equal Employment Opportunity (EEO) Statement:
VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check and/or drug screening, as applicable. Applicant information will be handled in accordance with VLink's privacy policy.
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