DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Systems Software Programmer
Location: Cayce, SC
Duration: 12 Months
Daily duties/responsibilities:
The System Software Programmer plays a critical role in developing, modernizing, and supporting the Client’s Human Resources and administrative systems. This position is primarily responsible for building and maintaining applications using the Angular framework, supporting backend integrations, and implementing DevOps practices to ensure secure, efficient, and reliable delivery of software across the agency’s technology platforms.
The programmer collaborates closely with HR, IT, Finance, and infrastructure teams to translate technical requirements into scalable system solutions. Responsibilities include designing and developing application components, maintaining CI/CD pipelines, automating deployments, conducting code reviews, performing system testing, and ensuring documentation is up to date. The role also supports system upgrades, contributes to modernization of legacy applications, and ensures all solutions comply with agency IT security standards and federal and state regulations.
With a strong emphasis on high-quality code, system reliability, automation, and cross-functional collaboration, this position is essential to maintaining the integrity, performance, and long-term sustainability of critical HR and administrative systems across the enterprise.
Specific duties and responsibilities will include but are not limited to the following:
Application Development & System Support
- Develop, enhance, and maintain financial and administrative applications using the Angular framework and modern software engineering practices.
- Understand existing system architectures, integrations, and dependencies, including how Client’s systems interface with SCEIS and other enterprise platforms.
- Identify technical gaps, performance issues, and modernization opportunities across legacy systems.
- Implement system improvements through reliable, secure, and scalable code. Maintain technical documentation, coding standards, and development procedures.
- Support all phases of the software development lifecycle, including design, development, integration, deployment, and maintenance.
DevOps, Testing & Implementation
- Develop and maintain CI/CD pipelines to automate build, testing, and deployment processes.
- Perform unit, integration, regression, and automated testing to ensure code quality and system reliability.
- Participate in system upgrades, code refactoring, security patches, and platform modernization projects.
- Support production deployments and collaborate with infrastructure teams to ensure stable and secure releases.
- Work with cross-functional stakeholders to coordinate release schedules and ensure smooth implementation of updates.
Technical Documentation & Knowledge Sharing
- Create and maintain documentation for application architecture, APIs, integrations, and deployment processes.
- Document best practices for coding, DevOps workflows, and security compliance.
- Provide technical guidance and collaborate with team members to improve development practices across the organization.
Data Integrity, Reporting & Integration Support
- Develop and maintain application logic and API integrations that ensure data accuracy, integrity, and consistency across HR and administrative systems.
- Support reporting needs by building or optimizing system components that feed reporting tools such as Power BI or similar platforms.
- Troubleshoot data inconsistencies and implement technical solutions to improve system performance and customer satisfaction.
System Optimization & Modernization
- Refactor legacy code and migrate aging applications to modern frameworks and platforms.
- Identify automation opportunities to replace manual workflows and improve system efficiency.
- Collaborate with HR, Finance, and IT subject-matter experts to understand functional needs and translate them into technical solutions.
- Participate in gap analyses to align current system capabilities with future-state technical requirements.
Project Participation & Cross-Team Collaboration
- Contribute technical expertise to project plans, development schedules, and resource estimates.
- Participate in technical design reviews, sprint planning, and Agile development ceremonies as needed.
- Update and track work items in the agency ticketing system, ensuring transparency and accurate progress reporting.
- Assist project teams in identifying technical risks, recommending solutions, and supporting successful project delivery.
- Promote a collaborative, solution-focused environment that supports project momentum and team success.
Collaboration, Communication & Security
- Work closely with HR, IT, and Finance teams to ensure applications align with business requirements and agency architecture standards.
- Update and maintain technical content within SharePoint or other collaboration platforms.
- Adhere to all Information Technology development, security, and data protection standards, ensuring compliance with federal and state regulations.
- Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements
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