We are seeking an experienced Business Analyst to support a mission-critical web application that manages federal grant programs for a government organization. This role requires a strong background in business analysis, stakeholder management, requirements gathering, user acceptance testing (UAT), and SDLC processes.
Key Responsibilities:
Stakeholder Engagement & Communication
Facilitate meetings with business stakeholders, technical teams, and external consultants.
Act as the primary point of contact for field consultants regarding application issues.
Communicate issue status, resolutions, and updates to relevant stakeholders.
Operational & Technical Liaison
Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
Translate business needs into clear, actionable technical requirements.
Leadership & Team Coordination
Lead and mentor a team of business analysts.
Delegate tasks effectively and ensure alignment with project goals.
Facilitate and lead requirement-gathering sessions with both business and technical teams.
Documentation & Knowledge Management
Maintain comprehensive documentation on the project SharePoint site.
Ensure all process changes and decisions are well-documented and accessible.
Required Skills & Qualifications:
4 + years of proven experience as a business analyst.
2 + years of experience working with grant management systems or government-funded programs.
Strong understanding of the software development lifecycle (SDLC).
Excellent communication, facilitation, and interpersonal skills.
Leadership capabilities in cross-functional team environments.
Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office
Skill | Required / Desired | Required Years of experience |
Exposure to Complex IT web Applications, within the past 5 years | Required | 5 Years |
Experience in gathering and documenting business feedback and incorporating changes into current processes | Required | 5 Years |
Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations | Required | 5 Years |
Experience working as a liaison between the development team and project manager or business client in a software development project | Required | 3 Years |
Experience with Microsoft SharePoint | Required | 1 Year |
Experience with Azure DevOps; including creating User Stories and queries | Required | 1 Year |
Experience with Federal, State or local grant management systems | Highly Desired | 2 Years |
Experience developing wireframes, mockups, & prototypes in Figma or comparable design software | Highly Desired | 1 Year |
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