Senior Project Manager

• Posted 14 hours ago • Updated 5 minutes ago
Contract W2
$DOE
Fitment

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Job Details

Skills

  • Salesforce
  • Snowflake
  • Nine Cxone
  • On-perm

Summary

Title: Project Manager Senior

Location: Omaha, NE (Onsite-5 Days/Week)

Job Description:

  • An experienced Project Manager to lead and coordinate delivery of a call center transformation initiative, centered on implementation of the Nice Cxone platform and integration with salesforce and snowflake to support a unified experience and enterprise analytics capabilities.
  • The project manager will be accountable for end-to-end program governance, including detailed project planning, milestone tracking, risk and issue management, and coordination across vendor, client, and third-party teams.
  • Responsibilities include managing all integration dependencies between nice, salesforce service cloud, on-prem services and snowflake data pipelines, ensuring alignment with defined architecture, data models, and business requirements. The resource will be expected to coordinate cross-functional workstreams, maintain delivery timelines, provide regular executive-level status reporting, and proactively identify and mitigate risks to scope, schedule, and quality.
  • Prior experience delivering large-scale contact center or cx platform transformations, including SaaS implementations and complex system integrations, is required, along with demonstrated ability to operate within a governed enterprise delivery framework and collaborate effectively across business, technology, and data stakeholders.
  • Ideal candidate to have Nice Cxone platform experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10109301
  • Position Id: 2026-18796
  • Posted 14 hours ago
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