DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Systems Software Programmer
Location: Columbia, SC
Duration: 6 Months
Locals Only
Daily Duties / Responsibilities:
- With limited supervision builds, designs, and implements custom web applications and API's. Troubleshoots and debugs software code. Works on application development team to develop or modify existing or new systems using knowledge of .NET, SQL, and/or similar web technology and to develop data transport methods using XML or JSON.
- Develops reports using SQL Server Reporting Services (SSRS), PowerBI, or similar reporting technology.
- Works together with the Application Development team to perform analysis, design, implementation and modification of computer systems.
- Provides application support of custom business applications, documenting issues and resolutions
- Collaborates with subject experts to identify potential system defects or enhancements. Evaluates the impact of these changes, including the implementation or revision of business processes, systems and technology. Assesses existing applications and keeps abreast of business needs and best practices.
- Writes and establishes technical specifications, modifies existing technical documentation, and coordinates the updating of this documentation by other staff especially as it relates to test cases or technical requirements.
Required Skills (rank in order of Importance):
- 5+ Years of Experience with Developing Web Applications using .NET technologies and/or similar Web Technology (ASP.NET, .NET Core, Blazer, Razer, Python)
- 3+ Years of Experience with developing data transport methods using XML or JSON
- 5+ Years of Experience with UNIT Testing and Integration Testing
- 5+ Years of Experience with SQL Server Reporting Services (SSRS) or Power BI
- 5+ Years of Experience with COTS and MOTS applications
- 5+ Years of Law Enforcement IT Experience
- 5+ Years of Experience with SQL Database programming and architecture. Develop and optimize SQL databases, queries, and data solutions to support application functionality and performance.
Preferred Skills (rank in order of Importance):
- Experience developing AI Agents or Tools
- Development Experience Using O365 Tools such as SharePoint, Power BI, Power Apps
- GitHub and/or DevOps experience
- Experience with PowerShell scripts to automate system tasks, streamline workflows, and improve operational efficiency.
- Experience with Developing Test Scripts
Additional Skills:
- Excellent customer service and communication skills via phone, email, and in-person, working with a wide range of situations and personalities
- Must be able to efficiently perform remote and onsite technical work. Could be supporting people at different sites.
Required Education:
Bachelor’s Degree
Or Master’s Degree in Computer Science, Or Information Systems/Technology Management
Or Equivalent Work Experience.
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