Business Analyst

RESPONSIBILITIES:
Kforce has a client that is seeking a Business Analyst in Palm Beach Gardens, FL.

Summary:
The Business Analyst will support the Reimagine Streetlights Program by working with business and technology teams to gather requirements, document processes, support solution delivery, and assist with testing and implementation activities. This role will help ensure business needs are clearly defined and translated into effective solutions across multiple systems and stakeholders.

Key Responsibilities:
* Gather, document, and manage business requirements, user stories, and acceptance criteria
* Facilitate meetings and workshops with business, IT, and vendor teams
* Analyze and document current and future-state business processes
* Support backlog refinement, sprint planning, and Agile delivery activities
* Coordinate with stakeholders to identify risks, issues, dependencies, and business impacts
* Assist with system integration efforts and cross-functional process improvements
* Support System Integration Testing (SIT) and User Acceptance Testing (UAT), including test scenario development and defect tracking
* Create project documentation, process flows, and status updates
* Support data governance and data quality initiatives related to streetlight assets and operations

REQUIREMENTS:
* 5+ years of Business Analyst experience supporting technology or business transformation initiatives
* Strong requirements gathering and business process documentation skills
* Experience working in Agile project environments
* Excellent communication, facilitation, and stakeholder management skills
* Experience working with cross-functional business and technology teams
* Proficiency with Microsoft Office applications and business analysis tools

Preferred Qualifications:
* Familiarity with Customer Information System (CIS) processes and workflows
* Familiarity with Electric Office (EO)
* Experience supporting utility, field operations, asset management, or customer service initiatives
* Experience with Salesforce, SAP, GIS, or Work Management Systems
* Knowledge of system integrations and data management concepts

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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