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IT Specialist

Alpharetta, GA, US • Posted 2 hours ago • Updated 2 hours ago

Full Time

On-site

USD $63,000.00 - 70,000.00 per year

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Technical Support
PMO
Collaboration
Partnership
Routers
Firewall
Switches
Servers
Access Control
Wireless Communication
Printers
Interfaces
SPIN
UPS
IT Service Management
Mobile Devices
Tablet
Computer Hardware
Inventory
LEC
ISP
Cabling
Documentation
IT Management
Strategic Planning
Management
Computer Science
Microsoft
Microsoft Certified Professional
A+
Network+
Microsoft Windows
Operating Systems
Active Directory
Computer Networking
Conflict Resolution
Problem Solving
Critical Thinking
Health Care
ADA

Summary

Overview

Are you a problem solver passionate about providing top-tier solutions? As an IT Specialist, you will provide second-level IT support to users across the SR400 Project office, and collaborate with industry experts and committed teams to solve complex technical challenges and ensuring seamless operations. You will be joining the $4.6B SR 400 Express Lanes project in Atlanta-one of the largest roadway projects in the United States-delivered through a public-private partnership led by FlatironDragados and ACCIONA. This landmark infrastructure project includes the design, construction, long-term operation, and maintenance of the corridor for 50 years, transforming a critical route and supporting mobility in one of the nation's fastest-growing regions.

Apply now and transform your career with us.

What you will be doing

Installs, diagnoses, repairs, maintains, troubleshoots, and upgrades all PC hardware/software and related equipment, with some installation and occasional troubleshooting of various networked components such as routers, firewalls, switches, servers, access control systems, wireless access points, UPS's, printers, multifunctional devices, and phone systems.
Interfaces with regional IT management on IT projects, remote jobsite spin-ups, teardowns, and all outstanding issues.
Respond to Flatiron's ITSM based tickets, performing on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions.
Installs, configures, tests, maintains, and troubleshoots user workstations, mobile devices (phones, tablets, etc.) and related hardware or software to deliver required desktop service levels.
Collaborates with system engineers to ensure efficient operations of the company's desktop computing environment.
Maintains inventory of technology equipment.
Coordinates and liaises with LEC's, ISP's, and cabling contractors.
Assists with the development of technical and procedural documentation as needed.
Acts as business liaison to communicate business needs to IT management.
Maintains knowledge of Company's values and strategic plan
Supports published corporate policies.
Performs additional assignments per management's direction.

What we are looking for

Bachelor's Degree in Computer Science or a related field preferred.
Minimum 1 year of related experience.
Microsoft Certified Systems Engineer (MCSE), A+ Certification, Network+ Certification preferred.
Knowledge of Windows Operating Systems, Active Directory, current technology protocols and procedures, and networking concepts/principles.
Problem solving and critical thinking skills

Why work for us

Some of the benefits you may be eligible for as an employee are:

Comprehensive compensation package and paid time off program
Industry leading 401(k)/RRSP
Medical/Extended Health Care, Dental, Vision and/or Provincial Medical
Wellness benefits & Employee Assistance Program
Tuition Reimbursement Program

We are an EEO/ADA/Veterans employer.

Salary Min

USD $63,000.00/Yr.

Salary Max

USD $70,000.00/Yr.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX11e887
Position Id: 32141bd5cc6ae6f433f5a254a890115f
Posted 2 hours ago

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