IO Engineer

Concord, CA, US • Posted 10 hours ago • Updated 10 hours ago
Full Time
On-site
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Job Details

Skills

  • IO
  • IT Service Management
  • Collaboration
  • Technical Support
  • Health Care
  • Computer Hardware
  • Documentation
  • Customer Service
  • Microsoft Windows
  • IT Project Management
  • Conflict Resolution
  • Problem Solving
  • Artificial Intelligence

Summary

We are seeking a dedicated and skilled IT Support Specialist to join our team in providing exceptional technology support in healthcare environments. This role offers a unique opportunity to work on a Windows 11 deployment project while collaborating with various teams to enhance IT services.
Responsibilities
  • Provide onsite IT support in hospital and clinic settings, addressing hardware and software issues.
  • Participate in IT projects, including system upgrades and application rollouts.
  • Install, deploy, troubleshoot, and maintain hardware and software across the organization.
  • Document incidents and resolutions accurately in ticketing systems for effective tracking.
  • Collaborate with tier II and III IT teams to resolve complex technical issues.
  • Deliver excellent customer service to internal users and external clients.
  • Perform regular maintenance checks to ensure optimal performance of systems.
Skills
  • Proven experience in IT support or related roles, particularly in healthcare environments.
  • Strong troubleshooting skills for both hardware and software issues.
  • Ability to communicate effectively with diverse teams and clients.
  • Familiarity with ticketing systems and documentation practices.
  • Commitment to providing high-quality customer service.
Preferred Skills
  • Experience with Windows 11 deployment and related technologies.
  • Knowledge of IT project management principles.
  • Ability to work collaboratively in a team-oriented environment.
  • Proactive approach to problem-solving and maintenance tasks.

At Horizontal, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, as we believe diverse perspectives enhance our team and the services we provide.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10123528
  • Position Id: 75052
  • Posted 10 hours ago

Company Info

About Horizontal Talent

Horizontal Integration offers two service lines. Our staffing agency places IT, digital and creative talent in both contract and permanent roles. Our digital agency provides digital marketing strategy and technology consulting on a project basis. Many of our clients take advantage of both service lines.

We are a certified Minority Business Enterprise, with more than 200 employees across our offices in Minneapolis, Denver, Dallas and Vadodara, India. We ve been consistently growing and profitable since the company was founded in 2003.

Honors:
Recognized as a "2009 Best Place to Work" by Minneapolis/St.Paul Business Journal.

Fact:
Our people and our organization are deeply rooted in IT and interactive marketing.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.

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Sujata Talawar

Recruiter @ Horizontal Talent
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