Software Guidance & Assistance, Inc., (SGA), is searching for a
Program Manager (Buying Programs) for a
contract assignment with one of our premier SaaS clients in Lehi, UT. Or San Jose, CA. This is a hybrid role with 3 days per week onsite.
**The candidate will be on a 6-week probationary period** Previous Adobe experience is a big plus.
As a Program Manager for the Buying Programs Business Process Management team, you will play a pivotal role in driving scalable, strategic, and cross-functional initiatives aimed at transforming how we sell and enhancing the customer experience. You will collaborate closely with cross-functional teams across Finance, Operations, IT, Platform Engineering, and BUs to drive execution on key initiatives. These include new product launches, platform enhancements, process optimization, and customer experience improvements - all aligned to support Adobe's growth objectives.
Responsibilities: - Work effectively with cross-functional teams (Engr, Q2C, BU/Go-to-market) at all levels to drive UAT and Production Validation preparedness and execution for new platform capabilities and product launches.
- Develop and manage detailed workback schedules to track key operational tasks throughout the project lifecycle.
- Build a UAT tracker and testing sprint schedule to plan resourcing around UAT asks.
- Provide timely status updates, proactively identify roadblocks, and guide teams toward resolution and next steps.
- Define UAT scope and testing strategies in partnership with QA and Product Owners across projects of varying complexity.
- Assess system and environmental readiness, including interdependencies with other initiatives.
- Post-launch, identify and resolve process and system gaps affecting quote-to-cash workflows.
- Support change management by preparing stakeholders for upcoming changes and ensuring smooth adoption.
- Establish a consistent operating rhythm using repeatable frameworks and best practices for managing concurrent UATs
Required Skills: - 6-8 years of experience
- Strong communication and collaboration skills, with the ability to clearly articulate risks, tradeoffs, and recommendations to support decision-making
- Proven ability to drive work forward, solve problems and lead projects to completion in fast-paced environments.
- High attention to detail with a focus on accuracy, quality, and follow-through.
- Adaptable and resilient, able to shift priorities while maintaining execution rigor
- Comfortable managing multiple workstreams in parallel and ramping quickly on new work items
- Education: Bachelors in Finance, Business Administration, Operations, or other related areas; and/or industry-specific experience (6-8 years)
- Previous Adobe experience is a big plus
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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