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Genesys Cloud CX Developer

Addison, TX, US • Posted 1 day ago • Updated 23 hours ago

Full Time

No Travel Required

Able to Sponsor

On-site

$100,000 - $130,000/yr

Stanley David and Associates

Fitment

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Job Details

Skills

Genesys Cloud
API
REST
SOAP

Summary

Job Title :: Genesys Cloud CX Developer

Location :: Addison, TX

Type ::Fulltime role

Description

Must Have Technical/Functional Skills

Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys Cloud CX Developer\Architect with Softphone

Roles & Responsibilities

· Mandatory Design and Development experience in Genesys Cloud CX and Genesys Architecture.

· Develop roadmap for CCaaS transformation and modernization initiatives.

· Experience in Softphone API integration with Genesys CX

· Experience in Genesy SDK

· Experience in Genesys Cloud CX administration, configuration and implementation.

· Strong experience Node.JS/ Rest, SOAP and Genesys APIs.

· Experience creating dashboards for monitoring queue activity, agent performance, and interactions.

· Strong Experience in Genesys Cloud admin and configuration including contact center ,telephony, routing, people and permissions and outbound. · Experience in Genesys installation and configuration

· Troubleshooting experiences with the issues in configuring and routing related issues.

Desired skills.:

· Experience with Genesys on-prem and understanding of various Genesys components and composer development.

· Exposure for Java/J2EE development and API Development /Scripting integration

· Genesys Cloud CX certification preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91097129
Position Id: 9010205
Posted 1 day ago

Company Info

About Stanley David and Associates

We strive to add value and work as true partner with our clients

Stanley David And Associates is a recruitment specialist in the area of IT and Engineering and we stay firmly in our area of expertise, doing what we love.

We know the players and the companies and invest a lot of time getting to know candidates and clients in equal measure. This ensures a swift, cost effective and perfect placement whether it s permanent or interim.

In addition we have a reputation for having the best understanding of the market landscape, for sourcing great candidates

-We have a Global Footprint with offices in 3 countries USA, UK and India.

-SDNA Global have built up an incredible reputation within the IT strategic hiring.

-We work with Tier1 and Tier 2 IT Outsourcing companies for Leadership hiring needs in UK, Europe, USA and Indian geos.

-Each SDNA member has over 5 years of experience in Talent Acquisition

-We have successfully closed roles in countries UK, USA, Germany, Sweden, Dubai, France, Netherlands, Switzerland, Austria, Hungry, Spain, Italy, Norway, Denmark, Nigeria and South Africa

-Telecom, Media and Hi-tech

-Health care and Life Sciences

-Energy and Utilities

-CPG, Retail and Transport

-Banking and Financial Services

Go to company profile

Contact the job poster

Louisa Alcott

Recruiter @ Stanley David and Associates

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