Job#: 3030561 Job Description: Break/Fix Technician - Salt Lake City
Location: Salt Lake City, Utah (Onsite)
Employment Type: Contract
Role Overview
We are seeking a Break/Fix Technician for a long-term, multi-year contract role. This position involves providing on-site IT hardware support, including service delivery for IMAC, break-fix, and deskside support tasks. The successful candidate will work across several locations in the greater Salt Lake City area and must have a reliable vehicle for travel between sites. This role is an entry point to develop technical and customer service skills within a corporate IT environment.
Key Responsibilities
- Perform IT service delivery, including IMAC, break-fix, and deskside support.
- Conduct troubleshooting, parts replacement, system upgrades, and basic deployments on client assets.
- Coordinate with end-users to manage expectations and schedule services.
- Travel to various sites within an approximately 70-mile range to provide support.
- Identify and escalate potential issues that could adversely impact end-user experience.
- Adhere to predefined procedures and technical instructions for all tasks.
- Serve as an entry point to develop technical skills for more challenging field service roles.
Required Qualifications
Experience: A minimum of 1-3 years of experience in servicing or deploying computer equipment within a corporate environment is required. Candidates must possess a strong IT hardware support background and proven customer service experience, including conflict resolution.
Technical Skills: Knowledge of the Windows operating system environment is necessary. CompTIA A+ certification or equivalent knowledge is required.
Work Requirements: This position is 100% onsite. Candidates must be physically able to lift up to 35 pounds and be on their feet for most of the day. A reliable vehicle is necessary for travel between work locations. This role requires "U.S. Person" status for verification purposes.
Compensation & Benefits
The pay rate for this position is between $17.00 and $18.50 per hour. Mileage for travel between sites will be eligible for expense reimbursement. A monthly stipend of $50 is provided for cell phone expenses.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Never miss an opportunity! Create an alert based on the job you applied for.