Axiom Technologies LLC
Axiom Technologies LLC

Desktop Support Engineer

Sherbrooke, QC, CA • Posted 1 day ago • Updated 1 day ago
Contract Independent
1 Year
No Travel Required
On-site
Depends on Experience
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Job Details

Skills

  • Computer Hardware
  • End-user Computing
  • Laptop
  • Printers
  • Remote Support
  • Technical Support
  • Computer Networking
  • IP
  • Microsoft Windows

Summary

IT Desktop Support Engineer (On-Demand – Independent Contractor)

📍 Location: Carrefour de l''''''''Estrie – 3050 Boulevard de Portland, Local N34A - Sherbrooke,Quebec
💼 Engagement Type: On-demand / Independent Contractor
💰 Compensation: Hourly (1099 / contractor basis)
⚠️ Note: Hours are not guaranteed and will vary based on client requests and site demand. No benefits provided.

Job Overview

We are seeking a flexible and reliable IT Desktop Support Engineer for an on-demand contractor role at a client site located in Carrefour de l’Estrie. The technician will provide hands-on end-user and onsite IT support as required.

This is a dispatch/on-call style role, where assignments are based on service requests and operational needs. Candidates must be comfortable with variable workloads and short-notice deployments.

Key Responsibilities

  • Provide onsite desktop and laptop support for end users
  • Troubleshoot hardware, software, and basic network connectivity issues
  • Perform installation, configuration, and replacement of IT equipment
  • Support peripherals such as printers, docking stations, and AV devices
  • Handle basic network patching and connectivity tasks
  • Escalate complex technical issues to higher-level support teams when required
  • Maintain service quality and timely resolution of assigned tickets

Required Tools & Equipment (Mandatory)

Candidates must carry and maintain their own tools, including:

  • Laptop (for diagnostics and ticketing access)
  • Console cable
  • LAN/Ethernet cables
  • Screwdriver kit (basic IT toolkit)
  • RJ45 to USB adapter

Required Skills & Experience

  • Prior experience in IT Desktop Support / EUC Support / Field Support roles
  • Strong troubleshooting skills for Windows OS environments
  • Knowledge of basic networking concepts (IP, connectivity, cabling)
  • Ability to work independently in onsite environments
  • Strong communication and customer service skills
  • Comfortable working in an on-demand / flexible schedule model

Additional Notes

  • This is a non-guaranteed hours contractor role
  • Work assignments will be provided based on client requirements
  • Candidate must be ready for onsite dispatch when needed
  • Reliability, responsiveness, and professionalism are critical for success in this role
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91132393
  • Position Id: 9012269
  • Posted 1 day ago

Company Info

About Axiom Technologies LLC

Axiom Technologies was founded in 2014 as a strategic partner to work closely with System Integrators globally. Our goal is to ensure the success of our clients’ businesses with ideas built on experience. We work with our customers closely to deliver solutions as one team throughout the transition, implementation, and BAU. With continuous client contact through every phase of our Services Delivery Architecture, we ensure that we meet their needs and exceed their expectations.

The spirit of Axiom Technologies is the core of Axiom Technologies. These are our Values. It is about who we are. It is our character. A leading Global IT services and solutions provider, Axiom Technologies is focused on helping customers solve complex business challenges using innovative technology solutions. We help our clients with Managed IT outsourcing, Procurement Services, Global Infrastructure Maintenance Hardware Support (AMC), & Resource fulfilment, helping them with their deliverables. Axiom Technologies combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem.

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