Senior ServiceNow ITSM Developer (FTE)

Description: Remote Our client seeks a ServiceNow Test Lead to drive end-to-end testing for a new HR case management implementation. The role will manage functional, regression, and defect validation cycles, provide executive-ready reporting, and coordinate with HR, Operations, Product, Engineering, and Delivery. The Test Lead will leverage JIRA, Smartsheet, and AI tools to ensure quality, readiness, and visibility through go-live, stabilization, and hypercare. Due to client requirements, app

Description: Remote Our client seeks a Knowledge Manager to own strategy, governance, and quality of HR knowledge across employee, agent, and policy knowledge bases within ServiceNow HRSD. The role partners with COEs, People Experience, HR Shared Services, program leadership, and intranet teams to maintain a cohesive content ecosystem that powers Now Assist, AI Search, Virtual Agent, and agentic AI workflows. The position focuses on standards, taxonomy, metadata, and content design that improv

GovCIO is currently hiring a Senior ServiceNow Administrator/Developer to support our U Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position. Responsibilities Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes. Capable of wor

GovCIO is currently hiring a ServiceNow Administrator/Developer SME to support our U Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position. Responsibilities Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes. Capable of workin