Senior Manager, Stills & Global Juice (Consumer Research & Sensory Science

At The Coca-Cola Company, innovation starts with the consumer. We are passionate about turning deep consumer insight into breakthrough solutions that shape the future of beverages around the world. As consumer expectations evolve quickly, our ability to innovate with confidence depends on a rich understanding of taste, experience, and behavior, grounded in powerful data and science.

As Senior Manager, Technical Consumer Data Research (TCDR), you will shape the consumer-centric research strategies behind high-impact innovations for North America Stills categories and the Global Juice portfolio. Reporting to the Senior Director, TCDR NAOU, you will be a strategic business partner and trusted technical expert, helping ensure that every innovation decision is grounded in robust sensory and consumer evidence.

You will bring together leading-edge research methods, advanced analytics, AI-enabled tools, and sensory science expertise to generate actionable insights that help teams get innovation "right the first time." Working at the intersection of R&D, Marketing, Human Insights, and Global Development & Innovation, you will help create solutions that anticipate consumer needs and deliver exceptional experiences. This is a chance to influence long-term category strategy, bring future-forward digital capabilities into everyday practice, and elevate the role of technical consumer insights in global beverage innovation.

What You'll Do for Us

• Lead Technical Consumer Data Research for Global Juice and North America Tea, building learning plans that address the business's most important priorities
• Turn strategic questions into actionable sensory and consumer research programs, using advanced and digital-first methodologies
• Apply statistical analysis, AI-powered methods, and other techniques to bring structured and unstructured data together into clear insights and risk-based recommendations
• Bring the consumer voice into the innovation pipeline, influencing product, packaging, and equipment decisions so innovations are consumer-relevant and "right the first time"
• Design and conduct qualitative and quantitative research, applying a range of statistical approaches (parametric and non-parametric), multivariate modeling, and predictive analytics to inform business decisions
• Act as the functional lead for data-driven storytelling, turning complex technical findings into clear recommendations and frameworks for senior stakeholders
• Champion emerging technologies and novel methodologies, partnering with the Global TCDR Capabilities team to scale AI-enabled tools and agile research practices
• Design and deliver competitive benchmarking programs that uncover consumer drivers of choice, market trends, and whitespace opportunities
• Partner with Marketing, R&D, Human Insights, and others to embed a consumer-centric innovation mindset across project teams and operating units
• Contribute to global TCDR forums, advancing methodologies and building capabilities across categories and regions

Requirements & Qualifications

• Bachelor's or Master's degree in Food Science, Sensory Science, Behavioral Science, Food Engineering, or a related field
• 10+ years of relevant experience in FMCG or the beverage industry, with proven expertise in sensory and consumer research
• Strong analytical skills and proficiency in statistical techniques, predictive modeling, and data analytics, with familiarity using tools such as XLSTAT, JMP, SPSS, R, Python, or SQL
• Solid understanding of consumer-centric innovation frameworks, behavioral science methodologies, and sensory evaluation principles
• Ability to design and execute large-scale quantitative research studies and turn findings into actionable innovation strategies
• Excellent technical communication and data-storytelling skills, with a talent for turning complex analytics into simple, compelling narratives that support business decisions
• Strong influencing and stakeholder management skills, with success in navigating and aligning cross-functional teams
• Curiosity about new technologies and an agile mindset that challenges conventional approaches and accelerates learning cycles
• Strong critical-thinking and problem-solving skills, with the ability to balance technical depth with strategic business relevance

What We'll Do for You

• Give you the opportunity to set the research agenda for two critical growth categories, putting consumer insight at the forefront of innovation
• Expose you to cutting-edge AI, digital analytics platforms, and sensory science applications within a global research and development ecosystem
• Connect you with senior leaders and diverse teams across geographies, so your work shapes consumer-driven decisions that reach billions of consumers worldwide
• Support your continued growth through advanced methodologies, global knowledge-sharing communities, and technical leadership opportunities