Program Manager - Retail Technology

• Posted 1 day ago • Updated 5 hours ago
Full Time
On-site
From USD 105000.0 to 145000.0 per year
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Job Details

Skills

  • Development Testing
  • Issue Resolution
  • Budget
  • Roadmaps
  • Process Improvement
  • Workflow
  • Communication
  • Interfaces
  • Regulatory Compliance
  • Open Source
  • Project Management
  • Retail
  • Systems Engineering
  • Relationship Management
  • Organizational Change Management
  • Waterfall
  • Agile
  • DevOps
  • Lean Methodology
  • Unix
  • Linux
  • J2EE
  • Application Servers
  • Database
  • Version Control
  • Organizational Skills
  • Presentations
  • Leadership
  • Collaboration
  • Facilitation
  • Negotiations
  • Honesty

Summary

HCL Technologies Limited

Program Manager Retail Technology

* Initiates, plans, controls, and implements medium to large cross-divisional, multi year projects using project management practices
* Ensures overall deliverables are completed, including:
* Project charter
* Plan and schedule
* Requirements, design, development, testing, and implementation
* Policies, procedures, standards, contracts
* Risk and issue resolution

* Plans projects in detail, manages project budgets, organizes project teams, and coordinates resource needs with resource managers
* Identifies, evaluates, and proactively manages cross project interdependencies
* Manages progress and communicates status regularly to sponsors, stakeholders, and senior leadership
* Participates in strategic roadmap planning and may facilitate portfolio review meetings
* Demonstrates excellent communication skills and the ability to work effectively with all levels of the organization, from individual contributors to executives
------------------------------------------

Additional Responsibilities
* Proactively identifies opportunities and contributes to continuous business process improvement to streamline and standardize workflows, communication, and resource efficiency
* Ensures smooth implementation of new technologies and vendor integrations within assigned domains and interfaces
* May conduct technical walkthroughs with software engineers to ensure feasibility and standards compliance
* Collaborates with operations support and other teams to ensure robust production operations

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Qualifications
* Bachelor s degree in computer science, information technology, or a related technical field, or equivalent experience
* Minimum 6 years of progressively responsible experience designing, developing, and implementing computer software projects using open source services frameworks
* 5 10 years of project management experience
* 5+ years of experience in retail systems development and delivery (highly valued)
* Experience creating and executing implementation strategies for complex systems
* Strong relationship management and organizational change management skills
* Understanding of multiple delivery frameworks (Waterfall, Agile, DevOps, Lean) and how to apply them appropriately
* Ability to apply complex technical principles and provide solutions to a wide range of complex tasks and projects
* Ability to estimate effort and impact for various solutions and influence technical discussions and decisions
* Experience working with distributed Unix or Linux based systems, J2EE application servers, clustered database systems, and source control systems
* Strong organizational skills with the ability to prioritize multiple tasks with urgency
* Excellent presentation, verbal, written, interpersonal, and listening skills
* Strong leadership, collaboration, facilitation, and negotiation skills
* Ability to challenge the status quo and champion change

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Must Haves
* Acknowledges choice in every moment and takes personal responsibility
* Possesses an entrepreneurial spirit and continuously innovates
* Communicates with honesty and kindness and creates space for others to do the same
* Leads with courage and embraces the possibility of greatness over fear of failure
* Fosters connection by putting people first and building trusting relationships
* Integrates fun and joy into work and does not take themselves too seriously
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: hcl001APP
  • Position Id: 60378-44068794
  • Posted 1 day ago

Company Info

About HCL America Inc.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion.

We have been recognized as a Global Top Employer by the Top Employers Institute for the second time in a row for outstanding HR policies and best practices worldwide. We have also been certified as a Top Employer in 26 countries across three regions, Asia Pacific, Europe & Africa and North America. Out of the 26 countries, HCLTech is ranked number one in 15 countries.

These accolades re-affirm our commitment to our people by helping them maximize their potential and building an inclusive and progressive workplace that help our employees find their spark. 

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