Apple converts innovative concepts into high-impact products through a rapid development cycle. We seek dedicated professionals to drive collective knowledge management achievements. This role requires the ability to architect robust, elegant solutions for documentation at scale-helping engineers find information that isn't outdated, wrong, or hidden. The successful candidate must possess expertise in content authoring, generation, categorization, maintenance, and retirement approaches across a large enterprise. Our team specializes in building foundational documentation platforms that enable seamless knowledge discovery and contribution across various internal engineering teams. We are actively recruiting a highly qualified Knowledge Management Manager for the Apple Cloud Services Engineering team.
As Senior Engineering Manager of Knowledge Management & Documentation, you'll lead technical writers creating professional documentation for complex systems while driving strategic improvements to knowledge management across Apple Services Engineering. You will lead documentation and knowledge management for Apple Services Engineering. As well as manage a team of technical writers while solving how thousands of engineers discover accurate, current information at enterprise scale.
8+ years in technical documentation, knowledge management, or platform engineering\n3+ years managing technical writing teams and engineering projects\nExperience with documentation platforms at enterprise scale (10,000+ engineers) and modern web technologies\nStrong technical background understanding complex software systems, APIs, and distributed architectures\nProven ability to influence stakeholders and drive technical decisions across organizations\nExperience with docs-as-code workflows, CI/CD pipelines, and automated content systems\nExcellent communication skills and hands-on technical implementation experience
Experience at large technology companies building documentation platforms and knowledge management systems at scale\nBackground in software engineering, platform development, or technical architecture\nTrack record engineering AI/LLM technologies for documentation-generation, semantic search, quality assessment, and automated maintenance\nExperience building developer tools, internal platforms, and scalable technical solutions\nFamiliarity with modern tech stack: cloud platforms, containerization, search technologies, and data pipelines\nSuccess leading platform migrations, system transformations, and technical modernization efforts\nUnderstanding of developer experience and measurable impact of technical infrastructure on engineering productivity\nAbility to architect technical solutions and articulate platform strategy and ROI to executives
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 90733111
- Position Id: 630fe5c4ce2765bda3513e67abc7da38
- Posted 3 days ago
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