Product Owner with Contact Center Technologies

Job Title: Solutions Architect Amazon Connect Focus: Cloud Contact Centers | Amazon Connect Implementations Location: Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the Role We are looking for an experienced Solutions Architect with hands-on expertise in Amazon Connect to design, implement, and scale cloud-native contact center solutions for innovative customers. This role is ideal for someone who has implemented Amazon Connect in real-world

Immediate need for a talented Digital Product Owner AI & Contact Center Solutions. This is a 12+ Months contract opportunity with long-term potential and it is US (Remote). Please review the job description below and contact me ASAP if you are interested. Job Diva ID:26-01543 Pay Range: $45 - $50/hour. (Depending on Experience). Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Res

AI Developer - Dynamics Contact Center Solutions Location: Middletown, PA (Currently Remote but can change to hybrid) Contract Duration: 12+ Months Complete Description: Design and implement AI solutions for back-office contact centers using Dynamics Contact Center solution, including virtual assistants for voice and chat, intelligent routing, and sentiment-aware human centered customer support. Develop and maintain Natural Language Processing (NLP) models to analyze customer inquiries across