Hi,
Job Title: Business Analyst - Recruitment & Applicant Tracking
Location: REMOTE
Duration: 3 Months (Extendable for a 1 year overall)
Key Responsibilities
• Serve as the primary IT business partner and domain expert for Recruitment and Applicant Tracking stakeholders.
• Build and maintain strong relationships with business leaders, operational teams, subject matter experts, and technology delivery teams.
• Develop a detailed understanding of recruiting operations and applicant workflows, business priorities, pain points, performance measures, and strategic objectives.
• Understand Salesforce platform capabilities sufficiently to help determine when requirements can be met through standard functionality, configuration, automation, integration, AI capabilities, or custom development.
• Maintain awareness of Salesforce product roadmap developments and proactively identify capabilities that may provide value to the business
Required Qualifications
• Demonstrated experience as a Business Analyst, Product Analyst, Business Systems Analyst, Product Owner, or similar business-facing technology role.
• Strong experience building trusted relationships with business stakeholders and serving as a primary point of engagement between business and technology teams.
• Ability to understand business operations, strategic priorities, and desired outcomes and translate them into actionable technology initiatives.
• Experience analyzing business processes and identifying opportunities for improvement, simplification, and automation.
Preferred Qualifications
• Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Agentforce, or related Salesforce products.
• Salesforce Business Analyst, Administrator, or other relevant Salesforce certification.
• Experience with recruiting, staffing, talent acquisition, or applicant tracking systems
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