IEDA Business Analyst

The Division of Information Technology (DoIT) provides adaptable, secure, and cost-effective technology services and solutions for the Department of Management [DOM] and its Partners. We manage all State of Iowa Executive Branch IT assets, projects, and resources, as well as providing technology and expertise to support Iowa's citizens and families. DOM DoIT does this by consistently delivering top tier performance and value to citizens as a trusted partner and service provider.

DoIT is committed to the pursuit of creative and innovative solutions that enable our agency to help Iowans achieve healthy, safe, stable, and self-sufficient lives through the programs and services we provide. We strive for an IT culture that identifies the newest, most effective solutions through discovery, open discussion and collaboration. We have fun together, care about each other, and take pride in the solutions we provide. We believe in continuously optimizing our processes, refining our solutions, and improving ourselves for the benefit of the Iowans we serve.

Job Description - Responsibilities of the Business Analyst role include but are not limited to:

Working directly with business leaderships, SMEs, and technical partners on system-aligned teams, to gather and document requirements for various Iowa applications and systems.

Creating, presenting and maintaining user stories, acceptance criteria and designing documents in DoIT defined systems to be used by team members at all levels.

Directly responsible for documenting, tracing, maintaining, prioritizing, and assessing changes to business practices, workflows, and associated system processes.

May act in the role of project manager / quality assurance analyst for smaller efforts.

Conducting research to query data, analyze problems, and determine solutions, such as the installation of alternate methods and procedures, implementing changes in processing methods, or the redesign of products or services.

Consistently updating project information, statuses, risks, issues, and timelines for reporting purposes.

Working within an agile methodology framework with a focus on delivering value while adjusting rapidly to produce the most effective outcome.

May be called upon to participate in database and forms analysis.

A successful candidate for this role is expected to possess the following skills and experience:

Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts.

Experience in process mapping, group facilitation, data gathering and analysis, and all phases of a project life cycle (requirements, design, development, testing, deployment, documentation, training, and measuring effectiveness.)

Experience delivering software as part of an Agile delivery team.

Strong ability to work effectively and autonomously against deadlines and potential priority shifts.

Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, Project, and Visio.

Experience with requirement gathering software such as Azure DevOps, TFS, Jira, or RTC.

Ability to analyze business strategies and user needs, document specifications, and translate business objectives into proper system requirements and specifications.

Guide stakeholders through business case development for new applications/functionality, including cost benefit analysis, risks and issues, and impact analysis.

Ability to recognize value through benefit realization, avoidance of cost, new opportunities, and organizational modernization.

Experience with continuous process improvement via underlying technologies and system support.