Job Description:
***Crop to Crop resumes are accepted
Location Requirement: Onsite or Remote? This position will be 100% remote. Candidates should be prepared to report onsite for Day 1. WI Resident candidates only. In state travel 10%-20%.
Under the general direction of the Project Delivery Unit Supervisor within the Office of Health Informatics, this position provides senior-level project, program, product, and evaluation expertise for complex, cross-functional initiatives affecting the Division of Public Health. The position supports the planning, implementation, modernization, and continuous improvement of business processes, information systems, data capabilities, and digital services.
The position leads initiatives throughout the full delivery life cycle, including discovery, selection, initiation, planning, execution, product development, testing, deployment, adoption, stabilization, transition to operations, evaluation, and closure. Responsibilities include establishing appropriate governance structures; defining scope, objectives, deliverables, schedules, budgets, resource requirements, and success measures; and ensuring that work is completed in accordance with applicable quality, privacy, security, confidentiality, accessibility, regulatory, and operational requirements.
This position coordinates business, program, product, technical, data, privacy, security,
vendor, and executive stakeholders. The incumbent facilitates collaboration across bureaus, offices, programs, departmental information technology teams, contractors, and external partners to identify business needs, resolve complex issues, manage competing priorities, and support timely and informed decision-making. Superior interpersonal skills and the ability to communicate complex information clearly to technical and nontechnical audiences are essential.
The incumbent provides leadership in developing and implementing division wide strategies, plans, policies, standards, principles, and procedures related to project delivery, product management, request management, project classification, prioritization, and organizational improvement. This includes collaborating with management and subject-matter experts to improve the collection, governance, protection, integration, accessibility, quality, reporting, evaluation, and effective use of public health data.
The position develops and maintains project plans, program plans, product roadmaps,
implementation strategies, annual action plans, schedules, resource plans, risk and issue
registers, decision logs, dependency maps, status reports, performance measures, and other delivery documentation. The incumbent identifies and manages risks, issues, assumptions, constraints, dependencies, and critical pathways across initiatives with shared or overlapping functions.
The position applies knowledge of systems, data, business processes, and program
operations to develop and implement solutions that improve efficiency, streamline data
collection and reporting, strengthen decision-making, enhance service delivery, and improve program outcomes. The incumbent consults with managers and leadership on complex operational, technical, data-related, and delivery matters and translates organizational priorities into actionable plans.
Responsibilities also include leading organizational readiness and implementation activities, such as business-process analysis, requirements management, user acceptance testing, data migration, training, communications, change management, deployment planning, production readiness, post-implementation support, benefits realization, and transition to ongoing operations.
Top Required Skills & Years of Experience: 10+ Years for all skills
- Software implementation and rollout management, including deployment planning, readiness, testing, and transition to operations.
- Strong project controls, including integrated planning, dependency management, risk and issue resolution, and clear status reporting.
- Stakeholder communication and coordination, including communicating impacts, decisions, and progress to both leadership and affected groups.
- Cross-functional leadership, with the ability to align internal teams, vendors, and subject matter experts and move decisions forward.
Nice to Have Skills:
- Experience with organizational change management, including communications planning, training coordination, and adoption readiness.
- Experience managing vendor-delivered software or large public-sector implementations.
- PMP certification or equivalent project management training.
- A bachelor’s degree in project management, business, information technology, public administration, or a related field is preferred. Equivalent education and substantial experience leading complex software implementations should also be considered.
