DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: System Software Programmer - Project Lead
Location: Cayce, SC
Duration: 12 Months
Daily Duties / Responsibilities:
Participate in a team environment to assist with efforts to support a remote workforce and agency initiative for a paperless environment. Emphasis for the E-Forms Programmer candidates will be developing and implementing fillable forms in OpenText LiquidOffice software and integration with agency systems for data collection. To include creating automatic workflows to route and track the approval process for internal users using digital signatures, route forms and information for review and approval, collect data, improve efficiency and data accuracy. Develop integrated solutions to resolve highly complex technical and business issues. Final E-Forms will reside as documents in the agency EDM system OpenText ApplicationXtender. Works with IT Electronic Content Management (ECM) and application development staff to integrate enterprise applications with the E-Forms solution.
The agency supports four primary deputy areas with around 500 active forms that are either program area specific or utilized across the agency.
Specific E-Forms Programmer duties and responsibilities will include but are not limited to the following:
- Create and publish electronic forms to capture data and automate review, approval, and tracking of those forms in OpenText LiquidOffice.
- Conversion of existing active agency forms to E-Form system to support a remote workforce.
- Connect form elements to identify agency systems to ensure data entry consistency and accuracy.
- Integrate with Microsoft Active Directory for user access and permissions.
- Perform complex programming functions, assistance, and technical advice including design architecture, configuration, writing, testing, and documentation to complex programming of agency systems as assigned.
- Ensure maximum system uptime for critical components to ensure business continuity.
- Diagnoses, isolates and de-bugs problems and performs problem resolution.
- Monitors systems capacity and performance, plans and executes disaster recovery procedures and provides Tier 2 technical support.
- Work with primary LiquidOffice system administrator to assist with administrative support and backup to primary administrator.
- Work with Administration Application Section staff to modernize the agency Record Information Management System (RIMS) used by agency staff to manage and track agency forms created and used by staff.
- Adheres to Information Technology application development standards and security requirements.
- All codes are checked in and out through code repository Tortoise SVN.
- Ensure applications are compatible in major web browsers (IE, Chrome, Firefox, etc.).
- Prepare and maintain system documentation for forms and imaging systems supported.
- Work in a collaborative effort to conceptualize total systems and/or product solutions currently in place and remediation to system environment residing at the Client IT Data Center.
- Ability to plan, organize, review, implement associated project milestones to completion.
- Recommend and assist in the design of system architectures to align with organizational strategic business objectives.
- Requires mastery technical and business knowledge in multiple disciplines/processes.
- Provide updates to the Project Team.
- Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Requirements)
The candidate will work closely with the Electronic Content Management (ECM) Section Manager and Enterprise Applications Director to identify, prioritize, and schedule workload and implement IT standards and procedures. The candidates will work closely with customers and subject matter experts to ensure all business requirements and system design are met.
The position promotes agency initiatives and adheres to Information Technology application development standards to support business operations. This will also include implementation of new security policy/procedures as well as integrating systems when possible to streamline staff workflows, user security, and data correction.
Module support of the project.
- Client will require that selected personnel sign the Client Confidentially Agreement and/or Business Associate (BA) agreement if applicable. All web services must be secure.
- Client will not accept any offers including an “up-lift” charge. The rate paid per consultant must not exceed the maximum rate established for this position described in the State contract terms.
- Contractors must be onsite during each week throughout the term of the contract.
- Follow agency IT Standards, policies, and procedures to include documentation.
- All source code (compiled and un-compiled) will become the sole property of the Client. Any source code, data, product, or functionality resulting from this SOW or previously owned/developed by Client will remain the sole property of Client and is not to be incorporated into the core product of any vendor's application. Any modifications and interfaces developed under said contract will not be used by the contractor for any independent project of the contractor or published or publicized by the contractor without written permission of Client.
- Client has the final say on all programming language choices and processes implemented.
Required Skills (rank in order of Importance):
- 3+ Years of Experience with Form Designs, Automation, Workflow, and processing in E-Forms Solutions
- 3+ Years of Experience with System Administration of an E-Form System
- 3+ Years of Experience with common Electronic Document Formats
- 3+ Years of Experience with Document Import Process
- 3+ Years of Experience with Document Setup and workflow into EDM Systems
- 3+ Years of Experience with Microsoft Active Directory
- 3+ Years of Experience with Microsoft SQL Databases
Preferred Skills (rank in order of Importance):
- OpenText LiquidOffice E-Forms
- OpenText ApplicationXtender
Required Education:
Bachelors Degree in a relevant field of work or equivalent work experience
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