Job#: 3024959 Job Description: Product Owner (1-Year Contract, EST Working Hours)We are seeking an experienced Product Owner to lead cross-functional teams from concept through delivery, ensuring high-quality products that meet customer needs. This role requires strong analytical skills, independent decision-making, and the ability to translate business priorities into actionable technical work.
About the RoleThe Product Owner will guide design, development, and delivery activities, ensuring products are fully developed and ready for customer use. You will monitor performance, identify improvements, and provide timely updates to leadership. This role may also include conducting feasibility studies, managing field trials, defining product requirements, and engaging directly with customers to understand needs and market trends.
You will work with minimal supervision, making decisions on work approaches-even in ambiguous situations-while following established procedures and aligning with organizational strategy.
Required Qualifications- 3+ years of technical experience
- 5+ years of product ownership and/or project management experience supporting conversational AI and/or Interactive Voice Response (IVR) technologies
- Experience working within the SAFe Agile framework using Azure DevOps and/or Jira Align
- A strong passion for improving customer and consumer experiences
Preferred Qualifications- Bachelor's degree
- Six Sigma Certification
- Experience supporting IBM Watson Voice and/or Chat solutions
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Never miss an opportunity! Create an alert based on the job you applied for.