Network Engineer / Network SME

Hello,

I hope this message finds you well.

This is Shyam from TechStar Group. We currently have an opening for the below position. If this opportunity interests you, please let me know.

Job Title: Network Engineer / Network SME

Location: Miami, Florida (Onsite)

Role Summary

We are looking for an experienced Network Engineer with strong expertise in enterprise network environments, Cisco routing & switching, and SD-WAN technologies. The role requires hands-on troubleshooting skills, the ability to manage complex incidents, and experience working in multi-vendor environments while ensuring high network availability and performance.

Key Responsibilities

• Provide L2/L3 support for enterprise network environments, including troubleshooting complex network issues
• Design, deploy, and support SD-WAN solutions across enterprise environments
• Manage and troubleshoot Cisco routing & switching infrastructure (Catalyst, Meraki)
• Handle incident, problem, and change management using ServiceNow
• Perform root cause analysis (RCA) and implement preventive measures
• Monitor network performance, identify bottlenecks, and drive optimization initiatives
• Support multi-vendor network environments and coordinate with OEMs when required
• Lead or support network upgrade, migration, and optimization projects
• Maintain network documentation, runbooks, and knowledge articles
• Act as a Subject Matter Expert (SME) and mentor junior engineers
• Work closely with NOC/operations teams for 24/7 network support and escalations

Core Technical Skills

• Routing Protocols: BGP, OSPF, EIGRP
• Switching: VLANs, STP, EtherChannel
• Hardware/Platforms: Cisco Catalyst Switches, Cisco Meraki
• Networking Fundamentals: TCP/IP, DNS, DHCP
• SD-WAN: Design, deployment, and troubleshooting
• VPN Technologies
• Network Monitoring & Performance Analysis (Latency, throughput, etc.)
• Tools: ServiceNow (Incident, Problem & Change Management)
• Experience with multi-vendor environments

Preferred Qualifications

• Experience working in large enterprise or carrier-grade environments
• Exposure to NOC operations and incident management processes
• Strong understanding of network reliability, scalability, and performance optimization
• Cisco certifications (CCNP – preferred but not mandatory)
• Strong documentation, communication, and leadership skills

Key Competencies

• Strong analytical and troubleshooting skills
• Ability to handle high-pressure situations and critical incidents
• Ownership mindset with focus on service stability and improvement
• Ability to work across global teams and stakeholders