Job Description You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Payments - Remote Deposit Capture (RDC), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities - Develops a product strategy and product vision that delivers value to customers
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Establish oneself as the subject-matter expert in Remote Deposit Capture, translating market dynamics and client needs into actionable strategy
- Define and communicate a clear product vision and multi-year roadmap that delivers quantifiable customer and commercial outcomes
- Lead discovery and market research; synthesize insights into problem statements, solution hypotheses, and prioritized requirements
- Define, monitor, and report key success metrics (e.g., adoption, reliability, risk posture, cost, feature utilization) to inform decision-making and governance
- Oversee complex client onboarding and manage escalations to ensure consistent, high-quality client experiences
- Coordinate internal and external communications regarding product updates; maintain comprehensive product and system documentation
- Leads Agile execution in partnership with Technology and Operations, including sprint planning, backlog refinement, and release management
- Cultivates effective partnerships with Operations, Technology, Implementations, Sales, and Service to ensure alignment and timely delivery
Required qualifications, capabilities, and skills - 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Proven ability to document and verbally communicate concepts and ideas, including product requirements, in appropriate formats to technology partners as well as all stakeholders
- Excellent communication and collaboration skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Strong analytical and problem-solving capabilities; highly organized and detail-oriented; able to operate with minimal supervision
- Ability to translate business requirements into clear, testable technical specifications for engineering teams
Preferred qualifications, capabilities, and skills - Demonstrated prior experience working in a highly matrixed, complex organization
- Deep understanding of receivables and cash application products, markets, and customer needs
- Familiarity with emerging fintech technologies and receivables industry trends, with a track record of integrating relevant advancements into product strategy
- Experience with Agile methodologies and tools (e.g., Jira, Confluence)
- Demonstrated ability to engage directly with clients, understand their needs, and resolve complex issues efficiently
About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Never miss an opportunity! Create an alert based on the job you applied for.
