This role needs very strong admin skills; their 2nd round involves screen share and working on admin tasks given by interviewer.
Page layouts and configuration
Experience supporting CRM enhancements, change requests, and production support activities.
Strong business process improvement skills, including process mapping, problem identification, and use of best practices.
Ability to manage multiple priorities and projects in a fast-paced, ambiguous, and diverse environment.
Strong verbal and written communication skills.
Ability to translate complex concepts into clear documentation, user stories, presentations, and process models.
Strong attention to detail and ability to work cross-functionally with business and technical teams.
Additional Qualifications
(Nice to Haves)
Preferred Qualifications
Salesforce Administrator and/or Salesforce Developer Certification.
Experience with Copado or similar Salesforce deployment tools.
Experience with Agile tools such as Jira, Polarion, or similar platforms.
CPQ or Revenue Cloud experience.
Understanding of business data management and data modeling concepts.
Strong leadership, planning, facilitation, and execution skills.
Additional Notes
Ideal Candidate Profile
The ideal candidate is a hands-on Salesforce Administrator who also understands Agile delivery and can help drive Scrum practices across CRM initiatives. This person should be comfortable balancing configuration work, sprint coordination, and business analysis responsibilities. They should be proactive, detail-oriented, collaborative, and able to work effectively with Product Owners, developers, business stakeholders, and support teams.
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