Manhattan Active Warehouse Management (MAWM) Consultant – UAT / Go-Live / Hypercare / Training
Location: Remote – USA
Travel: Up to 60% Nationwide
Experience: 6+ Years
Job Type: Contract
Job Summary
We are seeking an experienced Manhattan Active Warehouse Management (MAWM) Consultant with recent, hands-on experience supporting Manhattan Active WM implementations, deployments, and warehouse operations.
The consultant will be responsible for supporting User Acceptance Testing (UAT), test planning and execution, Go-Live, cutover, hypercare, production stabilization, and end-user training. The ideal candidate should have strong functional knowledge of warehouse management processes, excellent troubleshooting capabilities, and experience working directly with business users, warehouse operations teams, and customer stakeholders.
Required Technical and Functional Skills
6+ years of experience in Warehouse Management Systems (WMS), warehouse technology, or supply chain applications.
Recent, hands-on experience with Manhattan Active Warehouse Management (MAWM) is mandatory.
Strong knowledge of Manhattan Associates products, including Manhattan Active WM, Manhattan Active WMS, and MAWM implementation and deployment.
Experience with MAWM implementation, configuration, upgrades, rollouts, or warehouse deployments.
Strong understanding of warehouse operations, including:
Inbound and outbound operations
Receiving and putaway
Inventory management and inventory control
Cycle counting and stock movement
Order picking and wave picking
Packing and shipping
Replenishment and order fulfillment
Returns processing and cross-docking
UAT and Testing Experience
Experience with User Acceptance Testing (UAT) planning, coordination, and execution.
Ability to prepare test plans, test scenarios, test cases, and test scripts.
Experience conducting functional, integration, end-to-end, and regression testing.
Defect tracking, defect triage, issue management, and resolution.
Experience coordinating business user validation and UAT sign-off.
Familiarity with tools such as Jira, Azure DevOps, HP ALM, Micro Focus ALM, or Quality Center.
Go-Live, Cutover and Hypercare
Hands-on experience supporting warehouse Go-Live activities and implementation launches.
Experience with cutover planning, cutover execution, and deployment readiness.
Experience providing hypercare and post-Go-Live production support.
Ability to troubleshoot functional issues, perform root cause analysis, and coordinate issue resolution.
Experience supporting production stabilization and warehouse operations during critical deployment phases.
Willingness to provide onsite support during UAT, Go-Live, and post-Go-Live activities.
Training and Documentation
Experience conducting end-user training and train-the-trainer sessions.
Ability to deliver classroom, hands-on, and business user training.
Experience preparing training materials, user guides, standard operating procedures (SOPs), work instructions, and process documentation.
Ability to conduct knowledge-transfer sessions for warehouse staff and business users.
Strong communication, presentation, and facilitation skills.
Preferred Skills
Manhattan Active WM implementation, configuration, and upgrade experience.
Experience integrating MAWM with ERP, Transportation Management Systems (TMS), warehouse automation, and other supply chain applications.
Knowledge of system interfaces, order integration, inventory synchronization, and integration testing.
Experience with large-scale WMS implementations, multiple distribution centers, or multi-site warehouse deployments.
Familiarity with warehouse execution, material handling systems, and supply chain transformation projects.
Consulting and Business Skills
Strong customer-facing consulting experience.
Excellent communication and stakeholder management skills.
Ability to work directly with warehouse operations teams, business users, and client stakeholders.
Strong functional troubleshooting and problem-solving abilities.
Experience coordinating cross-functional teams during testing, implementation, and production support.
Ability to work independently in a fast-paced consulting environment.
Additional Requirements
Must have recent, hands-on Manhattan Active Warehouse Management (MAWM) project experience.
Must be comfortable working in a customer-facing consulting environment.
Must be willing to travel up to 60% across the United States.
Must be available for onsite UAT, Go-Live, cutover, and post-Go-Live support as required.
Remote work with nationwide travel based on project requirements.
Candidate Evaluation Priority
Priority will be given to candidates demonstrating:
Recent, hands-on Manhattan Active Warehouse Management (MAWM) experience.
6+ years of WMS or warehouse technology experience.
Strong UAT planning, test case development, execution, and defect management experience.
Direct Go-Live, cutover, hypercare, and production stabilization experience.
End-user training and train-the-trainer experience.
Strong warehouse functional knowledge across receiving, putaway, inventory, picking, packing, shipping, and replenishment.
Customer-facing consulting and willingness to travel up to 60%.
Important: Candidates with only Manhattan SCALE, Manhattan WMOS, or generic WMS experience without actual Manhattan Active Warehouse Management (MAWM) experience will not meet the primary requirement.
Interested Candidates
Please share your updated resume along with:
