JDE/Application Business Analyst

Description

We are looking for an experienced JDE/Application Business Analyst to support and strengthen enterprise applications for our operations in Torrington, Connecticut. This role partners with teams across the business to evaluate needs, improve system performance, and deliver practical solutions within the JD Edwards environment. The position also contributes to user support, training, and application enhancements that help maintain efficient day-to-day operations.

Responsibilities:
Partner with business teams and technical colleagues to gather requirements and turn operational needs into effective JD Edwards solutions.
Configure, support, and refine JD Edwards applications to improve reliability, usability, and overall business performance.
Provide day-to-day production support by resolving application issues, answering user questions, and addressing escalated service requests.
Coordinate system changes and solution deployments, including planning, testing, rollout activities, and post-implementation support.
Create and maintain clear documentation for configurations, procedures, system updates, and user-facing processes.
Develop test plans and scripts, execute validation efforts, and assist stakeholders during user acceptance testing.
Serve as the connection point between end users and development teams to ensure enhancements align with business objectives.
Deliver training sessions and produce instructional materials that help employees use JD Edwards effectively and consistently.
Identify recurring issues, process gaps, and enhancement opportunities to improve functionality and user experience across the application landscape.

Requirements

Strong hands-on experience working with JD Edwards, including configuration, troubleshooting, testing, and ongoing application support.
Knowledge of key JD Edwards modules such as General Accounting, Accounts Receivable, Accounts Payable, Payroll, and inventory or sales-related functions.
Background in business analysis with the ability to translate operational workflows into system requirements and process improvements.
Effective communication and interpersonal skills, with the ability to collaborate successfully across departments.
Strong analytical and problem-solving abilities with careful attention to detail and documentation quality.
Ability to manage priorities independently, stay organized, and handle multiple assignments within established timelines.
Experience creating training materials and supporting end users through formal or informal application training.
Familiarity with SQL, ReportsNow, or related technical and reporting tools is preferred.

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