We are seeking a skilled and mission-driven UiPath Business Analyst with expertise in healthcare provider operations and Epic EHR systems to join the Intelligent Automation Center of Excellence (CoE). This role serves as a bridge between clinical/operational stakeholders and the automation delivery team, translating complex provider workflows into scalable, compliant RPA solutions.
The candidate will lead process discovery sessions, identify high-impact automation opportunities, and build business cases with quantified ROI. Responsibilities include documenting detailed requirements (PDDs, SDDs), creating AS-IS and TO-BE process maps, defining acceptance criteria and test scenarios, and ensuring compliance with HIPAA/HITECH and healthcare regulatory standards.
The role requires strong collaboration with clinical leadership, HIM, revenue cycle, IT, and compliance teams. The analyst will support testing, UAT coordination, go-live activities, and contribute to CoE standards and continuous improvement initiatives.
Key Responsibilities (Concise Version)
Process Discovery & Automation Assessment :Lead discovery sessions with clinical and revenue cycle teams to document Epic workflows and identify high-value automation opportunities. Build ROI-driven business cases and assess feasibility considering system dependencies and Epic upgrades.
Requirements & Documentation:Gather and document detailed business/functional requirements for UiPath automation. Create PDDs, BRDs, AS-IS/TO-BE process maps, define acceptance criteria, test scenarios, and maintain traceability across the lifecycle.
Epic & Healthcare Expertise:Translate provider workflows (registration, scheduling, clinical documentation, HIM, billing, discharge) into automation-ready specifications. Recommend Epic-native APIs/FHIR vs UiPath UI automation. Understand end-to-end revenue cycle operations.
Compliance & Risk Management:Ensure automation aligns with HIPAA, HITECH, PHI handling, audit logging, and role-based security controls. Assess regulatory risk prior to go-live.
Testing & Deployment Support:Design test plans, coordinate UAT, track defects, support go-live and hypercare, and develop operational runbooks.
Stakeholder Leadership:Act as liaison between clinicians and developers. Present ROI to leadership, facilitate workshops, and provide clear risk/status communication.
CoE Contribution:Standardize documentation templates, validate ROI post-implementation, stay current on Epic & UiPath updates, and mentor junior BAs.
What the Hiring Manager is Looking For (Short & Clear)
They want a healthcare-domain Business Analyst with strong Epic experience and automation exposure — not a generic IT BA or pure RPA developer.
Ideal candidate:
- Has hands-on Epic workflow experience.
- Understands hospital and revenue cycle operations deeply.
- Can independently identify automation opportunities and quantify ROI.
- Communicates effectively with both clinicians and technical teams.
- Understands compliance risks in healthcare environments.
- Can operate strategically within a mature Automation CoE.
Top 5 Skills (Ideal Experience)
Epic EHR Expertise – 3+ years hands-on workflow experience
Healthcare Provider Operations – 4+ years hospital/health system experience
Business Analysis & Documentation – 6+ years BA experience
UiPath / RPA Knowledge – 3+ years supporting automation initiatives
Healthcare Compliance Knowledge – 4+ years in regulated environments
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