AV Operations Tech (Bellevue)

Job#: 3020331

Job Description:

**If you're interested, please email your resume to Mackenzie Morris at mamorris@apexsystems**

Job Title: AV Operations Technican

Location: Bellevue, WA

Hours: M-F, 8am to 5pm

Length: 1 year contract

The AV Operations Tech will be a solo operator responsible for both Event support and conference room upkeep in medium/small offices. They should be have experience working in both maintenance and event support. We generally want these folks to be more of a lead, able to work independently.

JOB DESCRIPTION

• Support All-Hands meetings and larger internal/external events (Tiers 1 & 2)
• Setup and breakdown of events (if applicable)
• Integrate company communication platforms with physical meeting spaces
• Troubleshoot and resolve AV issues in event spaces
• Collaborate with Workplace and Facilities teams on room and venue preparations
• Develop technical plans for regular corporate events (quarterly reviews, team meetings)
• Provide guidance to Level 1 technicians on company equipment standards
• Support remote employee participation in hybrid events
• Participate in cross-departmental planning meetings for upcoming events
• Train and mentor Level 1 technicians
• Assist with equipment procurement recommendations

Must Have

• 5+ years of direct industry experience coordinating and delivering internal event support in the tech sector.
• Expert level experience supporting events ranging from executive meetings, trainings, investor meetings, and all-company events.
• Expert level experience supporting, and troubleshooting of enterprise event AV including QSC, Yamaha, Vizrt, Ross, Barco, Blackmagic, Cisco and Logitech.
• Expert level experience with video conferencing platforms and the nuance of using them in event spaces (Zoom, Meet, Teams, Webex)
• Expert level experience operating professional presentation hardware (Video switchers, audio mixers, PTZ camera control).
• Experience with AV over IP (QSC QLAN, Crestron NVX, Dante, NDI). Expert level experience with IT ticketing systems and maintaining support SLAs Experience with enterprise networking technologies and architectures

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.