Customer Success Engineer

Hybrid in Plano, TX, US • Posted 60+ days ago • Updated 23 hours ago

Contract W2

Hybrid

$40 - $42/hr

Xoriant Corporation

Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Job Details

Skills

Firewall
network security
Customer Facing roles
PCNSA/PCNSE
Network admin
TAC
Customer Success

Summary

Job Title: Customer Success Engineer

Location: Plano, TX (Hybrid)

Duration: 12+ Months

Xoriant reasonably expects the pay rate for this position to be within the following range: $40/hr-$42/hr.

Duties:

Provide technical expertise on our Next Generation Firewall (NGFW) technologies to ensure customers and partners maximize our products' potential.

Work closely with our Product and Engineering teams to develop, integrate, and implement network security and endpoint solutions.

Serve as a customer advocate, driving product adoption by influencing the product roadmap, leveraging new features, and identifying innovative use cases.

Ensure customers maximize their investment by implementing and operationalizing our solutions to achieve their security objectives rapidly.

Partner with account teams to deliver a high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans.

Skills:

5 years of experience in network security engineering, operations, support, or professional service, or similar roles.

Working knowledge of NGFW security platforms is highly desirable.

Experience with Enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable.

Working knowledge of Windows, Mac, and Linux operating systems is highly desirable.

Network Security certification from (PCNSA, PCNSE), CISSP, CCNA, CCNP, CCIE, or similar is highly desirable.

Proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth.

Experience in customer escalations, account management, and project management.

Ability to thrive in a matrixed team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity.

Education:

Bachelors or Masters in Engineering

Regards,

Akangsha

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: xorca001
Position Id: 8647405
Posted 30+ days ago

Company Info

About Xoriant Corporation

Xoriant is a Sunnyvale, CA headquartered digital engineering firm with offices in the USA, Europe, and Asia. From Tech Startups to Fortune 100 Enterprises, we enable innovation, accelerate time to market, and ensure client competitiveness across industries. Across all our focus areas – platform engineering, cloud, data & and AI, and Security – every solution we develop benefits from our product engineering DNA and culture of innovation. It also includes successful methodologies, framework components, and accelerators for rapidly solving critical client challenges. For 30 years and counting, we have taken great pride in the longlasting, deep relationships we have with our clients.

For further information about Xoriant, please visit our website

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