Position Summary The IT Support Technician provides advanced technical support to internal customers for computer systems, mobile devices, software applications, and multimedia technologies. This role is responsible for troubleshooting complex technical issues, administering corporate end-user systems, supporting CAD platforms, and developing automated solutions to improve IT service delivery What You'll Do End User & Technical Support Analyze, diagnose, and resolve complex issues involving

GovCIO is currently hiring for a IT Generalist (Remote) to provide Customer Service support for a VA web based application. This position will be a fully remote within the United States position. Responsibilities Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, a

GovCIO is seeking an experienced Service Area Manager (SAM) to lead and oversee Customer Service Center (CSC) operations supporting a large federal client in Washington, DC. The SAM will be responsible for delivering exceptional Tier I, Tier II, and Tier (VIP) IT support, ensuring all service delivery meets or exceeds contractual Service Level Agreements (SLAs). This position requires strong leadership in enterprise IT service environments, a data-driven approach, and a proven ability to enhanc

Technical Support Specialist Req number: R7859 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting