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ServiceNow ITOM Architect

Orlando, FL, US • Posted 1 day ago • Updated 1 day ago

Contract W2

Contract Independent

Contract Corp To Corp

Occasional Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

ServiceNow
ITOM

Summary

Dear,

Greetings from Smart IT Frame, Hope you are doing well!!!

Smart IT Frame specializes in enabling you with your most critical line of resources. Whether it’s for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core focus in emerging technologies, we have provided global technology workforce solutions in North America, Canada & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide

Job Title: ServiceNow ITOM Architect

Location: Orlando, FL (Remote) || There will be travel to the client location based on the business needs

Contract

Job description

Job Summary

Seeking an experienced Architect with 11 to 15 years of expertise in ServiceNow ITOM Service Mapping and related ServiceNow ITOM modules to lead architecture and implementation initiatives

Job Description

Lead the design and architecture of ServiceNow ITOM Service Mapping solutions within enterprise environments
Develop and implement strategies for ServiceNow ITOM modules including Service Mapping Discovery CMDB Connected Operations Cloud Observability Governance and Cloud Insights
Collaborate with cross functional teams to ensure integration and alignment of ITOM solutions with business objectives
Drive continuous improvement of ServiceNow ITOM processes and frameworks to optimize operational efficiency
Provide technical leadership and guidance on best practices for ServiceNow ITOM architecture and deployment
Analyze complex IT infrastructure and service dependencies to enhance service visibility and management
Ensure compliance with industry standards and organizational policies in ITOM implementations
Mentor and support junior team members in ServiceNow ITOM technologies and architecture principles

Roles and Responsibilities

Own the end to end architecture and implementation of ServiceNow ITOM Service Mapping projects
Collaborate with stakeholders to capture and translate business requirements into technical solutions
Oversee configuration customization and integration of ServiceNow ITOM modules to meet client needs Lead troubleshooting and resolution of technical issues related to Service Mapping and associated ITOM components
Work closely with architects and platform teams to ensure scalable and maintainable solutions
Develop and review technical documentation including architecture diagrams process workflows and implementation guides
Conduct knowledge transfer sessions and training for internal teams and clients
Stay updated with the latest ServiceNow ITOM features and industry trends to recommend improvements
Manage relationships with clients and stakeholders to ensure project alignment and satisfaction

Skills

Mandatory Skills : ServiceNow ITOM
Good to Have Skills : Service Mapping, Event Management, CMDB, CSDM, Discovery

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10528425
Position Id: 36767-4801-
Posted 1 day ago

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