Position: Salesforce Marketing Cloud Email Specialist
Location: Atlanta GA (Hybrid)
Duration: 5 months
Minimum Qualifications:
Salesforce Certified Business Analyst
Salesforce Certified Administrator
Demonstrated Salesforce Trailhead knowledge/ranking
Preferred Qualifications: Salesforce Platform App Builder
Salesforce Marketing Cloud Email Specialist
This role is the subject matter expert and the go-to for troubleshooting resources for Salesforce Lightning Experience and Marketing Cloud. This role integrates complex analytical and technical capabilities within our Salesforce and Marketing Cloud instance. This role troubleshoots ongoing technical and data integration issues within Salesforce. Additionally, this role manages UAT, as well as the adoption and enablement to hand back to functional users. Functional users include a diverse group of both technical and non-technical staff in the business unit.
This role requires an advanced knowledge of various documentation processes, business system architecture and associated technologies, advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s). Additionally, this role requires skills in functional leadership and cross communication between functional user and technical groups, the ability to manage work on multiple projects with competing priorities, effective analytical and presentation skills, excellent organization, time management skills, and professionalism.
- Local Atlanta Candidates only
- Hybrid Work Schedule
- Possible contract extension after 6 months.
Technical systems and tools frequently utilized include:
• Salesforce CRM
• Marketing Cloud
• IT Business Management
• Miro
• Microsoft 365 suite
Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams.
Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don''t need to know all the answers, you must have the curiosity to find them.
Project Management: Experience with project management tasks, including requirements of writing and review, flow and process diagramming, and wireframing.
Salesforce Technical Knowledge: Understanding Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems
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