Design Project Coordinator (Azure DevOps / Design Operations)

Design Project Coordinator (Azure DevOps / Design Operations)
Location: Remote (Eastern & Central Time Zones)
Duration: 12-month contract
Pay Rate: $60-$65
Overview
The Experience Design Analyst supports the intake, planning, and delivery of design work across the Customer Experience Strategy & Design (CXSD) team. This role partners closely with stakeholders, Product Owners, and Design Leads to turn requests into actionable plans, ensure work is well-defined, and drive efficient delivery.
 
Required Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years of experience in project coordination, design, product, or digital environments
• Strong experience gathering and refining requirements
• Experience supporting project planning, tracking, and delivery (timelines, dependencies, milestones)
• Proficient with tools such as Azure DevOps, SharePoint, Figma, or similar
• Strong organizational, communication, and stakeholder management skills
• Experience working in Agile environments (SAFe preferred)

• Manage intake of design work requests across assigned workstreams
• Collaborate with stakeholders to define scope, requirements, dependencies, and success criteria
• Ensure work is clearly documented and ready for execution

• Break down work into tasks, timelines, and milestones
• Monitor progress, identify risks/blockers, and coordinate resolutions
• Keep stakeholders aligned and engaged throughout the project lifecycle
• Support design-to-development handoffs and implementation readiness

• Track work and maintain documentation in Azure DevOps and related tools
• Maintain resource allocations, timelines, and forecasting data
• Ensure organized documentation for all active workstreams

• Support backlog refinement, sprint planning, and delivery coordination
• Ensure stories, tasks, and acceptance criteria are complete
• Validate delivered work against requirements and expected outcomes
• Ensure compliance with governance, milestone, and approval processes

• Act as a liaison across cross-functional teams
• Identify opportunities to improve processes, tools, and workflows
• Promote best practices and continuous improvement

• Experience supporting customer experience, design, or digital product teams
• Familiarity with Agile ceremonies (backlog refinement, sprint planning, etc.)
• Experience working across design, product, and development teams
• Experience in enterprise environments with shared services and governance processes

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