Epic Cadence Certified Analyst

Seeking an experienced Epic Cadence Certified Analyst to support a major scheduling optimization initiative. This role will be responsible for assessing current scheduling workflows, identifying improvement opportunities, designing and implementing optimized Epic Cadence solutions, and supporting training and go-live activities across correctional healthcare facilities.

The ideal candidate will possess strong Epic Cadence expertise, healthcare workflow analysis experience, and the ability to collaborate with operational, clinical, and technical stakeholders to improve scheduling efficiency, user adoption, and overall system performance.

Job Responsibilities

• Conduct assessments of existing Epic Cadence scheduling workflows, configurations, business processes, and operational procedures.
• Review current workflows, standard operating procedures, and system configurations to identify process gaps and improvement opportunities.
• Facilitate stakeholder interviews and requirements-gathering workshops with Operations, IT, Compliance, Training, and business teams.
• Develop workflow documentation, gap analyses, business requirements, and solution recommendations.
• Design future-state scheduling workflows aligned with operational goals and Epic best practices.
• Configure Epic Cadence scheduling functionality, security roles, permissions, and workflow enhancements.
• Evaluate solution alternatives and provide recommendations regarding implementation approach, effort, risks, timelines, and expected outcomes.
• Develop and execute testing strategies, including configuration testing, unit testing, integration testing, and User Acceptance Testing (UAT).
• Support the development of role-based training materials, job aids, quick reference guides, and knowledge base documentation.
• Assist with training delivery, train-the-trainer sessions, and end-user readiness activities.
• Develop cutover plans, deployment strategies, communication plans, and go-live readiness activities.
• Provide onsite go-live support, monitor adoption metrics, troubleshoot issues, and support post-implementation stabilization efforts.

Required Skills & Experience

• 5+ years of experience supporting Epic Cadence implementation, configuration, optimization, or application coordination activities.
• Experience conducting workflow assessments, business analysis, process redesign, and operational improvement initiatives.
• Experience gathering business requirements and translating them into system configurations and workflow solutions.
• Strong knowledge of Epic implementation methodologies, testing practices, and application lifecycle management.
• Experience developing test plans, test scripts, and facilitating User Acceptance Testing (UAT).
• Ability to travel and work onsite during assessment, implementation, and go-live phases.
• Ability to pass background checks and security clearances required for work within adult correctional facilities.

Preferred Skills & Experience

• Experience supporting Epic reporting, dashboards, analytics, and operational performance monitoring.

Education Required

• Bachelor s degree