Point of care Technician

Description

We are looking for a PC Technician to support a Long-term Contract assignment in Marlton, New Jersey. This role will focus on preparing, connecting, and validating laboratory-related computer and networked equipment so testing instruments can communicate reliably with Navify middleware and Epic. The ideal candidate brings hands-on technical support experience, strong device connectivity knowledge, and the ability to work closely with project teams and operational staff.

Responsibilities:
Configure PCs, peripherals, and network-connected equipment to support instrument communication within the testing environment.
Connect devices to network drops using RJ45 cabling and verify connectivity through basic IP troubleshooting and diagnostic tools.
Coordinate with the technical project manager and broader team to complete setup, validation, and issue resolution activities.
Support the installation and configuration of laboratory instruments, with particular attention to reliable middleware integration.
Assist with interface testing to confirm instrument results are transmitted accurately through Navify and into Epic.
Act as an IT point of contact between technical teams and operational stakeholders during deployment activities.
Document setup procedures for each in-scope instrument and create clear handoff materials for ongoing operational support.
Help identify and resolve hardware, connectivity, and workstation issues that may affect instrument performance or deployment timelines.

Requirements

Practical experience setting up PCs, workstations, and network devices in a technical support or deployment environment.
Working knowledge of Ethernet connectivity, RJ45 cabling, IP addressing concepts, and basic network testing utilities such as ping.
Familiarity with laboratory or diagnostic testing workflows and the technology that supports instrument operations.
Experience configuring and connecting instruments or similar specialized equipment in a production setting.
Understanding of middleware platforms, including exposure to Navify or comparable integration applications.
Ability to serve as an effective liaison between IT, project leadership, and operational users.
Hands-on experience with computer hardware and related device support, including systems from major manufacturers such as Dell and Apple.
Strong documentation skills with the ability to produce step-by-step technical instructions for end users and support teams.

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