Description We are transforming digital healthcare experiences-from enterprise SaaS platforms to patient-facing social media engagement. To support our growth, we are hiring
two Product Business Analysts, each focused on a unique product area:
- Healthcare SaaS Product Business Analyst
- Healthcare Social Media / Instagram Product Business Analyst
If you're data-driven, passionate about solving problems, and thrive at the intersection of technology, healthcare, and user experience, we'd love to meet you.
Role 1: Product Business Analyst - Healthcare SaaSAs the Product Business Analyst supporting our Healthcare SaaS platform, you'll partner closely with engineering, implementation, customer success, and clinical teams to build and enhance core product features. You'll analyze product performance using KPIs, translate business needs into actionable requirements, and support delivery in an Agile/Scrum environment.
Ideal for someone who has:- Experience with B2B HealthTech, EMR, Medicare, or workflow automation
- Strong analytical skills and familiarity with data-driven decision-making
- Comfort translating complex technical concepts for non-technical end users
Role 2: Product Business Analyst - Healthcare Social Media / InstagramThis analyst will support our consumer-facing healthcare engagement products. You'll help shape digital content features, improve user engagement funnels, and work with marketing and creative teams to optimize Instagram-driven experiences.
Ideal for someone who has:- Experience working with social media insights, KPIs, and content performance analytics
- Understanding of patient engagement, health education content, or regulated digital communication
- A strong sense for data-driven design, UX experimentation, and engagement optimization
What You'll Do (Both Roles)- Translate business needs and customer insights into user stories, workflows, and acceptance criteria
- Use KPIs and data-driven design principles to inform product decisions
- Collaborate with engineering, design, marketing, and operations in an Agile/Scrum environment
- Communicate technical requirements in a way that resonates with non-technical stakeholders
- Analyze product usage data and recommend enhancements based on trends and measurable outcomes
- Maintain an organized and prioritized product backlog
- Support roadmap planning, release readiness, and continuous improvement initiatives
Requirements What You Bring- 5-7 years of experience as a Product Analyst, Business Analyst, Product Owner, or similar
- Experience in healthcare or regulated digital environments (strongly preferred)
- Proven experience working with KPIs and product analytics tools
- Strong analytical, communication, and cross-functional collaboration skills
- Demonstrated experience in Agile/Scrum workflows
- Ability to translate technical concepts for marketing, clinical, operations, and leadership teams
- Experience with social media analytics (required for Social Media role)
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