Call Center Representative

Brooklyn Heights, NY, US • Posted 60+ days ago • Updated 4 hours ago

Contract W2

No Travel Required

On-site

$25 - $28/hr

Prutech Solutions

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

Contact Center
Call Center Representative
Calls
Inbound calls
outbound calls
Inquiries
Customer Support
Customer Service
Call Center Executive

Summary

Job Title: Call Center Representative
Location: Brooklyn, NY
Company: PruTech Solutions, Inc.

About Us:

Established in 1997, PruTech is committed to innovative problem-solving, solution creation, and fostering strong client partnerships. Serving a diverse array of industries, from government to finance, retail, and manufacturing, PruTech operates from strategic locations including New York City, Washington DC, North Carolina, and boasts a nearshore office in Mexico City and multiple offshore offices in India.

With over two decades of experience in Information Technology and system integration, PruTech offers a comprehensive suite of services to meet evolving technological needs:

Project-based system integration
Custom software solutions
Package implementations
Consulting and advisory services
Big data and analytics
Nearshore and offshore services

At PruTech, we are dedicated to shaping the future of technology and driving success for our clients through innovative solutions and strategic partnerships.

Job Description:

Position : Call Center Representative

Location : 9 Metrotech Center Brooklyn, NY

Duration : 18+ Months

Responsibilities:

Call center experience
Exceptional customer service skills
Strong written communication and professional email drafting ability
Excellent verbal communication skills
Ability to work effectively within a small team environment
Strong typing skills
Microsoft Office proficiency
ServiceNow experience (preferred)
Technically savvy and quick to learn new systems
Ability to multitask in a fast-paced environment
Adaptable, dependable, and self-motivated

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10117953
Position Id: 8716092
Posted 30+ days ago

Company Info

About Prutech Solutions

PruTech is an established Business Support and Information Technology consulting company with over 10 years experience in successfully partnering with private and public sector organizations. We provide the best quality and value to our clients in various industries, which include Finance, Pharmaceutical, Healthcare, Retail and Government. We help our clients achieve tactical and strategic goals by working closely with them in the areas of IT Consulting & Staffing, Customized IT Solutions, Temporary Staffing and Offshore Development Services.

Since our inception in 1998, PruTech management has strived to provide innovative solutions and exceptional staff for numerous Business Support and IT projects. With our strong recruiting expertise and in-depth experience, our responsiveness to the clients' needs is comparable to the best in the industries we serve. We always exceed client expectations in finding the best qualified professionals within the time frame and budget specified for a task.

Careers

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