IT Manager (hands-on)

Winston Salem, NC, US • Posted 1 day ago • Updated 3 hours ago
Full Time
On-site
USD $80,000.00 - 90,000.00 per year
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Fitment

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Job Details

Skills

  • Wholesale
  • Distribution
  • Technical Support
  • Problem Solving
  • Conflict Resolution
  • Printers
  • Wireless Communication
  • Mobile Devices
  • Microsoft Windows Server
  • Microsoft Operating Systems
  • VMware
  • Computer Hardware
  • Computer Networking
  • Switches
  • Microsoft Office
  • Servers
  • Management
  • Emulation
  • Warehouse
  • Communication
  • Dependability
  • Leadership
  • Mentorship
  • Finance
  • Accounting
  • Marketing
  • Legal
  • Customer Support
  • Online Training
  • Artificial Intelligence
  • Insurance
  • .NET
  • Privacy

Summary

Description

We are looking for an experienced IT leader to oversee and actively support the technology environment for a wholesale distribution operation in Winston Salem, North Carolina. This position combines day-to-day technical support with ownership of core infrastructure, requiring someone who is comfortable resolving issues directly while guiding future growth of the IT function. The role works closely with office and warehouse teams, so strong communication, practical problem-solving, and a service-oriented approach are essential.

Responsibilities:
Direct the daily operation, maintenance, and support of the company's overall IT environment as the primary technology resource.
Provide hands-on assistance for end-user hardware and devices, including PCs, printers, wireless access points, and handheld equipment used across the business.
Manage and maintain Windows Server and VMware-based systems, including virtualized server infrastructure and associated hardware platforms.
Support connectivity and basic network operations by addressing user access, remote connection methods, and switch-related issues as needed.
Administer Microsoft 365 and related user access tools to help employees stay productive and secure.
Troubleshoot technical problems across servers, desktops, peripherals, and operational systems, responding with urgency to minimize downtime.
Oversee terminal emulation access used to connect with the company's on-site midrange platform and ensure reliable user functionality.
Execute and monitor scheduled daily data movement processes, confirming successful completion and resolving issues when they arise.
Partner effectively with warehouse and business staff, delivering clear communication and dependable support during regular operations and occasional after-hours needs.
Help shape the future IT team by contributing leadership, mentoring, and support structure as additional technical staff are added.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: rhalfint
  • Position Id: 03220-0013459788
  • Posted 1 day ago

Company Info

About Robert Half

As the world’s first and largest specialized talent solutions and business consulting firm, our mission is to positively change people's lives. As a Robert Half employee you’ll have opportunities to advance your career while helping candidates and businesses find the jobs and talent they need to succeed.

Robert Half is America’s top staffing agency, dedicated to helping talented people like you find rewarding temporary and full-time jobs with today’s leading companies. Our staffing experts work closely with local hiring managers and use AI-powered matching technology to find opportunities that match your skills and professional goals. With decades of experience in placing accounting, finance, administrative, technology, creative, marketing and legal professionals, we’ll help ensure your next career move is a successful one. 

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