Program Director ERP & CRM / Program Management
Primary Location : San Jose, CA
V-Soft Consulting is currently hiring for a Program Director ERP & CRM / Program Management for our premier client in San Jose, CA.
Education and Skills:
- 18+ years of overall experience, with significant experience leading enterprise programs and transformations.
- Experience working across functions such as Sales, Finance, Operations, Product, IT, Engineering, and Business Operations.
Knowledge, Skills and Abilities - Strong experience in ERP and CRM program management within large/complex organizations.
- Strong understanding and experience of Salesforce, particularly Quote-to-Cash (Q2C) processes and associated business/technology integrations.
- Ability to operate effectively in a matrix organization and influence teams without direct authority.
- Strong understanding of Agile/SAFe and enterprise delivery practices, including roadmap, capacity, dependency, risk, and outcome management.
- Proven ability to manage multiple interconnected programs and cross-functional dependencies.
- Strong experience in executive stakeholder management, governance, portfolio prioritization, and strategic planning.
WHAT YOU'LL DO:Job Responsibilities:- Provide leadership and oversight throughout the program lifecyclefrom discovery and planning through implementation, rollout, stabilization, and benefits realization.
- Serve as a key point of coordination between business stakeholders, technology leadership, product teams, enterprise applications, engineering, architecture, data, and other functions.
- Engage with different departments and leadership teams to identify business requirements, opportunities, projects, and transformation initiatives across ERP and CRM.
- Build and maintain an ERP/CRM demand and program pipeline, assessing business value, priority, dependencies, investment, and feasibility.
- Understand how ERP and CRM capabilities can support business processes across areas such as Finance, Sales, Customer Service, Operations, HR, Supply Chain, and other enterprise functions.
- Shape requirements into programs by defining objectives, scope, roadmap, dependencies, resources
- Convert business requirements and opportunities into structured programs with clear objectives, scope, roadmap, milestones, resources, governance, and success metrics.
- Lead cross-functional ERP/CRM programs involving multiple business and technology teams.
- Excellent communication, facilitation, problem-solving, and decision-making skills.
Interested?
Qualified candidates should send their resumes to
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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