Imaging Informatics Specialist

Job#: 3029660

Job Description:

Imaging Informatics Specialist III

General Information Job Title: Imaging Informatics Specialist III

Reports To: Director

MISSION, VISION AND VALUES The Health Systems mission is to provide life-changing care. Our vision is to be the leader in improving the health and lives of all we serve. We expect all employees to adhere to our core values of Always Care, Own It, Work Together, and Do Right. Own It - Be accountable; take action; make it happen. Do Right - Follow through; work with principles; do no harm. Always Care - Listen with empathy; be compassionate; support those in need. Work Together - Think win-win; build consensus; play your role on the team.

General Responsibilities Develops, designs, installs and maintains clinical documentation, imaging and reporting systems across the organization. As a primary point person for specific function(s),resolves all support and maintenance activities within the assigned area. Serves as a direct liaison with users, operations personnel and trainers. Responsibilities are driven by Imaging Informatics mission and can range from hardware support to clinical applications maintenance to QC activities related to data integrity as assigned. This position represents a level of achievement within the field where the individual takes on responsibility as a clinical application administrator for one or more areas.

Key Duties & Responsibilities

1. Responsible for the primary support and maintenance for one or more key clinical applications. Designs, builds, and tests data workflows within medical imaging systems. Identifies and implements changes to optimize user workflows, increase efficiency, and ensure integrity of medical records. Participates in design sessions with users to develop novel solutions to address needs in clinical and research space. Mentor and train team members on systems administration as needed. Configure and test changes directed by enterprise and external entities.

2. Participates in upgrade and strategic projects as assigned. Assists with coordination of project resources as needed. Performs key user education, training, and documentation preparation. Tests and installs new client software as needed.

3. Monitors PACS worklists as assigned. Monitors HL7 error queues as assigned. Resolves Page 2 of 3 image generation issues with technologists. Resolves physician interpretation issues. Corrects and resubmits interface messages. Reviews current practices to develop improved efficiency and reduction of errors in system operation. 4. Provides around-the-clock call coverage on a scheduled rotation with team. Provides systems support for clinical information systems to resolve issues with orders, results, dictation, interfaces, and other areas as assigned. 5. Performs other duties as assigned. Minimum Requirements Bachelor's degree in computer science or related field, and five (5) years of clinical informatics or PACS administration experience. Prior experience should include database management, project coordination and general administration. Work experience and proof of related continuing education/training courses/technical seminars may substitute for education requirement. Experience as a technical administrator for EMR, PACS, and dictation systems in a clinical setting preferred. Experience with data reconciliation, applications testing and end user training preferred. One (1) year exposure to programming environment performing software development and testing preferred. Licenses / Certifications / Registrations None required. Supervisory Responsibilities No supervisory responsibility. Budget Responsibilities No fiscal responsibility.

Knowledge / Skills / Abilities

?Ability to work independently

?Written and verbal communication skills

?Ability to perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure

?Ability to accept responsibility for the direction, control and planning of one's own work

?Ability to recognize the rights and responsibilities of patient confidentiality ?Ability to convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief

?Ability to relate to others in a manner which creates a sense of teamwork and cooperation

?Ability to communicate effectively with people from every socioeconomic, cultural and educational background

?Ability to exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment

?Ability to perform effectively when confronted with emergency, critical, unusual or dangerous situations

?Ability to demonstrate the quality work ethic of doing the right thing the right way

?Ability to maintain a customer focus and strive to satisfy the customer's perceived needs Patient Population Served No Patient Contact. Page 3 of 3 Body Fluid Exposure Category III: Typical job duties involve no exposure to body fluids or tissue. Physical Requirements No physical requirements selected. Environmental Exposure No adverse environmental conditions expected. Disclaimer Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit the health systems employment-at-will rights at any time. Employees are expected to comply with all health system policies and procedures during their employment.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.