Technical PM with Workforce Management (WFM)

Required Skills8+ years of Technical Project/Program Management experience. Strong Workforce Management (WFM) experience. Experience with WFM platforms such as NICE, Verint, UKG/Kronos, Calabrio, or Genesys. Strong Agile/Scrum and SDLC experience. Understanding of APIs, integrations, databases, and data flows. Experience with Jira, Azure DevOps, or similar project management tools. Strong stakeholder management and communication skills. Experience with WFM analytics, reporting, and capacity plan

The WFM Systems Project Manager is responsible for the administration, optimization, and strategic development of workforce management systems used to forecast, schedule, and monitor staffing across the organization. This role ensures that WFM technology supports business goals, drives operational efficiency, and provides accurate and actionable workforce insights. The ideal candidate will have deep knowledge of WFM platforms, computer programming language, strong analytical skills, and the abil

Senior Workforce Management Product Lead Location : Remote The Senior Workforce Management Product Lead will lead the strategy, design, and global deployment of Workforce Management solutions, with a primary focus on Workforce Software (WFS), Time & Attendance, and integrations with Workday, payroll, and other enterprise systems. This role will partner closely with HR, Payroll, IT, Enterprise Architecture, business stakeholders, and external vendors to define requirements, design scalable pro

Title: Technical Program Manager Location: 100% Remote Terms: Long Term Contract Key Responsibilities: Software Integration & Feature PM for HW Diagnostics and Telemetry Services Drive Diagnostics or Telemetry SW Features sprint planning & retrospective Create Projects Schedule in MS Project Create Epics, Features and Other ADO related Dashboards. Track Milestones, Schedules with Cross functional Teams. Manage Datacenter Fleets for the Deployment of Telemetry alerting, monitoring policies, fau