SAP S4 Service Management Architect

Remote • Posted 1 hour ago • Updated 1 hour ago
Contract W2
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Billing
  • Claims Management
  • Contract Management
  • Customer Relationship Management (CRM)
  • Customer Service
  • Enterprise Resource Planning
  • Field Service
  • Field Service Management
  • Internal Orders
  • Life Sciences
  • Management
  • Procurement
  • Public Sector
  • RAR
  • Recovery
  • Repair
  • SAP
  • SAP Fiori
  • SAP HANA
  • Service Management
  • Analytics

Summary

#W2 requirement

Job Description:
S4 Service management role expectations
Need specialization in SAP Service Process implementations, particularly in S4 Hana Service, ERP Customer Service, CRM Service, and Warranty Claim Management. Experience in Utilities, Life Sciences, Public Sector will be a plus. Exposure with multiple S/4 Hana releases such as 1709, 1809, 1909, 2021, 2022, and 2023 will be a key consideration.
Key SAP Functional considerations:
Fiori In-House Repair Functionalities: Managing repair processes including pre-checks, customer returns, diagnosis, quotations, repairs, internal orders, external workforce procurement, time confirmations, billing preparation, and billing document requests.
Fiori Field Service Functionalities: Handling solution quotations, subscription contracts, service order quotations, field service orders, advance shipment of parts, procurement, internal orders, service confirmations, FSM integration, and billing
Fiori Service Contract Management: Managing service contract quotations and contracts, recurring service and maintenance plans, service monitoring, analytics, and RAR setup and integration.
Fiori Warranty Claim Management: Customer claim processing and supplier recovery processing.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10426916
  • Position Id: 8956432
  • Posted 1 hour ago
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